Accounts Receivable, Customer Service Operations

Account Receivable Specialist

Remote Hours : Monday - Friday, 7 : 00 AM - 3 : 30 PM PST (or based on business need)

Account Receivable Specialist is responsible for verifying patient insurance and benefits, preparing and submitting claims to payers, correcting rejected claims, following up on unpaid and denied claims, posting payments, managing accounts receivable, assisting patients with payment plans, and maintaining accurate and confidential patient records in compliance with regulations like HIPAA.

Demonstrates knowledge of financial processes, systems, controls, and work streams.

Demonstrates experience working collaboratively in a finance environment coupled with strong internal controls.

Possesses understanding of service level goals and objectives when providing customer support.

Demonstrates ability to respond to non-standard requests from vendors and customers.

Possesses strong organizational skills and prioritizes getting the right things done.

Responsibilities

• Submitting medical documentation / billing data to insurance providers
• Researching and appealing denied and rejected claims
• Preparing, reviewing, and transmitting claims using billing software including electronic and paper claim processing
• Following up on unpaid claims within standard billing cycle time frame
• Calling insurance companies regarding any discrepancy in payment if necessary
• Reviewing insurance payments for accuracy and completeness

Qualifications

HS, GED, bachelor's degree in business related field preferred, or equivalent work experience preferred

2+ years' experience as a Medical Biller or within Revenue Cycle Management preferred

Strong knowledge of Microsoft Excel

Ability to work independently and collaboratively within team environment

Able to multi-task and meet tight deadlines

Excellent problem-solving skills

Strong communication skills

Familiarity with ICD-10 coding

Competent with computer systems, software and 10 key calculators

Knowledge of medical terminology

What is expected of you and others at this level

Applies basic concepts, principles, and technical capabilities to perform routine tasks

Works on projects of limited scope and complexity

Follows established procedures to resolve readily identifiable technical problems

Works under direct supervision and receives detailed instructions

Develops competence by performing structured work assignments

Anticipated hourly range : $22.30 per hour $32 per hour

Bonus eligible : No

Benefits : Cardinal Health offers a wide variety of benefits and programs to support health and well-being.

Application window anticipated to close : 10 / 5 / 2025

Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply. Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity / expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.