Enterprise Bank & Trust was founded in the spirit of entrepreneurship and community. From the small mom-and-pop coffee shop to the large construction company that employs local people, our goal is to help businesses succeed and our communities thrive.
With offices in Arizona, California, Florida, Kansas, Missouri, New Mexico, Nevada and Texas, we're strong, growing and committed to supporting the communities we serve. We extend this commitment to the community to our associates, offering annual paid volunteer time off and charitable-matching opportunities. Voted a Best Bank to Work For by American Banker for multiple years, we offer our associates an array of benefits and the opportunity to chart their own career path with us. Join us in the pursuit of our mission to guide people to a lifetime of financial success, and enjoy a career filled with professional growth opportunities, interesting colleagues and the satisfaction of supporting our communities.
AVP, Branch Manager Job Description :
This position is contingent on the closing of the acquisition of branches from First Interstate Bank.
Entry level management role responsible for the day-to-day operational management of a branch location as well as the front-end sales management. Supervises the activities of branch associates including resolving escalated concerns, hiring, scheduling, performance evaluations, discipline and recommending development opportunities. Provides leadership and guidance to ensure compliance with bank policies. Ensures that customer service is provided, including opening accounts, providing customers with information, and resolving client concerns.
Direct supervision of day-to-day operation of the branch and associates
Direct activities of branch associates to ensure complete and efficient customer service.
Implement company policy pertaining to the cashing of checks and withdrawal of funds from accounts and safe deposit activities.
Responsible for managing and maintaining compliance with branch operations, including training branch associates on changes to policy and procedure.
Handles unusual or difficult customer concerns.
Oversees recruitment and training of branch staff.
Partners with other departments to support branch operations and compliance.
Responsible for overall operation and maintenance of bank building, premises and facilities.
Participates in business development activities.
Reviews, recommends, implements and oversees all policies and procedures related to the internal and external integrity of the bank security systems and devices.
Excellent leadership, interpersonal, customer service and strong organizational skills with a high degree of accuracy.
Sales management skills in order to successfully coach associates to meet branch goals.
Thorough knowledge of bank operations, policies, procedures, compliance, and banking regulations.
Supervision of Branch Associates
Bachelor's degree in business related field or equivalent experience : or equivalent combination of education and experience
Computer and Software Skills :
Skilled in operation of a personal computer, including Microsoft Word and Excel.
Google Suite (Gmail, Calendar, Google Docs and Google Sheets)
Workday
Salesforce
Certificates, Licenses and Registrations :
Monday - Friday 9 : 00 AM - 5 : 00 PM CST
Enterprise Bank & Trust is committed to helping individuals with disabilities participate in the workforce and ensuring equal opportunity to apply and compete for jobs. Enterprise Bank & Trust is committed to managing our business and community relationships in ways that positively impact our associates, clients, and the diverse communities where we work and live. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity or protected veteran status and will not be discriminated against on the basis of disability.
Branch Manager • Belton, MO, US