Job Title : Document Control Support - Entry Level
Duration : 3+ months (11 / 10 / 2025 - 2 / 13 / 2026)
Location : Marysville, OH
Worksite : Onsite | 6 : 00 AM - 2 : 30 PM
Responsibilities
- Run report for delivery schedule
- Efficient and accurate delivery / pickup of documents
- Update inventory status
- Communicate any issues with deliveries (e.g., delivery location changes)
- Support physical inventory activities (File Bridge end-user support)
- Perform complex database queries to track records and meet internal customer needs
- Support preparation of documents to send for imaging
- Support daily quality checks for imaging
- Support disposal process of records eligible for destruction
- Provide feedback if work instructions / procedures need to be updated
- Assist with document retention schedules
- Periodic review of OH Records Representatives
- Ensure departments are following company policy on document retention
- Monitor and coordinate delivery and pick-up of records with current vendors
- Manage own project load, multitask, and prioritize accordingly
- Communicate with clients to meet their needs
- Perform additional duties as assigned by supervisor
- Maintain confidentiality of client documents
Qualifications
High school diploma or comparable work experience3+ years in a professional office environmentAnalytical skills and ability to use O365 for data analysis and researchAbility to meet deadlines and understand time issuesAbility to prioritize and work with co-workers, supervisors, and customersAbility to resolve customer issues and take responsibility for work performedKnowledge of records software systems, scanners, filing, storage, and disposal proceduresExpert proficiency in computer skills, especially when using records tracking systems for quick retrieval, filing, and storage of filesExcellent customer service skills, professional attitude, and appearance a mustGood communication skills (written, reading, and verbal)Problem-solving skills to recognize and solve daily, non-routine problems and continually improve processesOrganizational skills to maintain a smooth flow of work and respond promptly to customersValid Driver's LicenseClean driving record without serious infractionsPhysical Requirements
Physical activity required, including bending, reaching, lifting, and prolonged periods of standingMay lift and / or move up to 50 poundsMaking daily package deliveries