Job Description
Job Description
We started Super.com to help maximize lives–both the lives of our customers and the lives of our team – so that everyone can experience all that life has to offer. For our employees, our promise is that Super.com is more than just a job; it’s an opportunity to unlock one’s potential, where learning is celebrated and impact is realized.
We are more than a fast-paced, high-growth tech company; we care about our people and take career progression seriously. This is your career and our aim is to supercharge it through the people, the work, and the programs that fuel who we are.
About this team :
Super.com’s infrastructure team mission is to build & manage infrastructure, improve developer tooling and experience, resolve incidents, and enhance all Super.com employees' ability to leverage AI technologies. The team is primarily responsible for the infrastructure around building, deploying, and monitoring our services, databases, and caches. This team’s responsibilities span across the entire company, and include supporting all services, verticals, teams, and business functions.
About the role :
- Lead and manage a team of 2–3 full-time engineers and 2 interns
- Contribute to the company’s DevOps strategy and infrastructure decisions
- Accelerate development with faster, safer, more frequent deployments
- Improve developer happiness and productivity with better tools and workflows
- Empower developers and non-developers to use AI through internal tooling, AI code reviews, asynchronous agents, and shared context
- Deliver cost savings through infrastructure optimizations
- Build, maintain, and ensure high availability of AWS cloud infrastructure
- Hire, retain, and grow top engineering talent
- Execute on business-critical projects end-to-end
- Ensure the stability, scalability, and reliability of infrastructure
What you'll be working on :
Manage the technical and people leadership aspects of a team of 2-3 engineers (+2 eng interns). You will be accountable for the continued staffing of the team, including being a key contributor to hiring processesPropel the business and engineering org forward by leading high-impact projects end-to-end in an iterative, data-driven, scaleup environmentShape the technical roadmap for the team, contribute to product roadmap and OKR discussions, and drive the engineering agile scrum processes for the teamContribute to a culture of continuous improvement and growth, ensuring team members excel with oversight and mentorship, are working on projects at the intersection of interest, experience, and business impact, and have concrete opportunities for growthStrategically contribute technically - write important design docs, tackle particularly difficult challenges, and jump in as an individual contributor when appropriate to unblock and advance the team’s initiativesContribute to cross-team technical meetings and discussions, collaborate closely with other engineers and teams outside of engineering, and operate as the clear owner of Super.com’s DevOps flows and infrastructure.Our Technology :
We use a state of the art architecture powered by Node and Python microservices and React frontendWe use Postgres for storage, Redis for caching, and Snowflake for our data warehouseWe use Gitlab for version control and CI / CD, and our infrastructure is hosted on AWS, making use of Kubernetes, RDS, etcWe invest heavily in monitoring and automated alerting using DatadogWe use Amplitude, Hotjar, and LogRocket for client-side metrics and experimentationWe use Material-UI and maintain our own component library, using Figma for mock-upsWe integrate with a multitude of third-parties to support our compliance, risk, and security policiesWho we are looking for :
1+ years infrastructure engineering manager or 3+ years as a senior infrastructure engineer with notable mentorship, hiring, and leadership experienceSignificant experience building and operating environments with AWS, Kubernetes and TerraformFamiliarity with production monitoring, alerting, logging, and tracing systems (Datadog, Prometheus, Grafana, ELK / EFK, OpenTelemetry, etc.)Strong technical background with knowledge of networking, POSIX operating systems, and backend software engineeringAbility to code in a modern language well enough to write a single-file script and review python tooling code changes for the teamExperience as a technical lead for shipping major features / projects, and worked with multiple codebases. Track record of successfully leveraging written communication skills while managing projects.Proven track record of success with hiring & interview processesBonus points for :
Experience with any or all of our existing stack : AWS, Kubernetes, Istio, Terraform, Cursor on Coder Remote IDE, Python, Gitlab CI / CD, Cloudflare, DatadogFormal engineering management experienceExperience in a startup / scaleup environmentAs a remote-first organization we use benchmarking data reflective of your geographical areas to ensure our compensation package is competitive based on where you reside. Your TA partner will confirm which range applies to your location as part of the hiring process.
Canada
Tier 1 : $160,000 - $216,000 CAD
Greater Toronto Area (City of Toronto, York Region, Durham Region, Peel Region, Halton RegionMetro Vancouver (City of Vancouver, North Shore, Burnaby, New Westminster, Tri-Cities, Fraser Valley Edge, South of the Fraser River, and Richmond)Tier 2 : $152,000 - $206,000 CAD
All other Regions and MunicipalitiesUSA
$165,000 - $243,000 USD
At Super.com, we believe in supporting our team so they can thrive—both at work and in life.
Remote-First Flexibility : Work from anywhere in the world and choose the hours that suit you best. We trust you to get great work done on your terms.
Time to Recharge : Enjoy unlimited PTO, company-wide recharge days, and annual team offsites.
Everyday Perks : Weekly UberEats credits and travel discounts on SuperTravel help you enjoy the little things.
Family-Friendly Benefits : We support growing families with generous parental leave and a flexible return-to-work plan.
Comprehensive Compensation : Competitive salary, equity options, and top-tier benefits starting on day one.
Investing in You : Access to wellness budgets, personal development funds, and team-level learning resources.
And that’s just the beginning. Visit our careers page to explore the full range of perks and benefits we offer.
Super.com is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Accommodations are available on request for candidates taking part in all aspects of the selection process. If needed, please notify our Talent Acquisition Partner.