Head of Technical Strategy & Operations

Overview

Head of Technical Strategy & Operations at Snap Inc. In this leadership role, you will ensure that engineering teams execute efficiently on core priorities and business outcomes. You will drive planning, execution and operations, lead select high-impact technical projects and programs, and work with the leadership team. Reporting to the CIO, you will align engineering organizations across platform, product, information security and research on execution mechanisms and strategy, and advance cross-cutting priorities such as ML, infrastructure costs, reliability, performance and technical debt.

This role requires a strategic, technically fluent operator who creates alignment and accountability across critical priorities spanning multiple teams and functional domains.

Key Responsibilities

• Lead and drive cross-functional, business-critical projects from inception through execution to measurable outcomes (examples include ML platform advancements, reducing infrastructure costs and improving gross margins, AI adoption for planning processes, and building scalable roadmapping solutions).
• Partner with engineering and product leadership to optimize operational efficiency, embed cost-conscious decision-making, and elevate platform reliability.
• Design, manage, and elevate operating rhythms : annual planning, quarterly OKRs, reviews, resource allocations, and cross-functional syncs.
• Own execution frameworks (processes, playbooks, tools) that ensure consistent, scalable project delivery across engineering, product, infosec and research teams.
• Build artifacts—tools, dashboards, and programs—that surface program status, risks and opportunities on core priorities such as ML investments and horizontal engineering programs.
• Serve as a trusted advisor and engineering lead, bridging gaps and aligning stakeholders across cross-functional layers.

Minimum Qualifications

Preferred Qualifications

If you require accommodation due to a disability or special need, please provide information so we can assist.

Equal Opportunity Snap Inc. is an equal opportunity employer. We value diversity and inclusion and do not discriminate on the basis of race, religion, color, national origin, sex, gender identity, sexual orientation, disability, age, or any other protected characteristic. We comply with applicable laws and regulations.

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