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Security Officer - Flex Retail Patrol
Security Officer - Flex Retail PatrolAllied Universal • Towson, MD, US
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Security Officer - Flex Retail Patrol

Security Officer - Flex Retail Patrol

Allied Universal • Towson, MD, US
16 hours ago
Job type
  • Full-time
  • Part-time
Job description

Overview

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. We offer a comprehensive benefits package that may include medical, dental, and vision coverage, life insurance, a retirement plan, employee assistance programs, company discounts, and other perks, depending on the position and eligibility.

As a Security Officer - Flex Retail Patrol in Towson, MD , you will serve and safeguard clients in a range of industries such as Retail / Malls, and more.

Join a leading team where flexibility meets opportunity. As a Flex Part-Time Security Officer, you'll use our exclusive Claim a Shift platform to view and pick up open shifts based on your availability—giving you the freedom to build a schedule that works for you, while gaining valuable site experience across various industries. Whether you're looking to supplement your income or take the first step toward a full-time role, this position offers unmatched access to hands-on experience and growth opportunities. As a Patrol Unarmed Officer with Allied Universal at this dynamic retail and mall location, you will monitor and patrol assigned areas, helping to deter security-related incidents while delivering exceptional customer service. Your visible presence and routine patrols contribute to a welcoming environment for guests, visitors, and staff. At Allied Universal, we are committed to teamwork, reliability, and innovation. Join us to be part of a caring culture that puts people first and values integrity in all interactions.

Position Type : Flex

Pay Rate : $16.48 / Hour

Job Schedule : Wed, 05 : 00 PM - 10 : 00 PM

What You'll Do

  • Use our proprietary scheduling platform to claim open shifts at client sites
  • Support operations across a range of environments including commercial real estate, healthcare, and education
  • Receive site-specific training and guidance from experienced teams
  • Deliver consistent, professional security presence and customer service
  • Be ready to fill in at short notice when urgent needs arise

Responsibilities

  • Provide exceptional customer service by carrying out security-related procedures and following site-specific policies, as well as responding appropriately to emergency situations when needed.
  • Respond to incidents and critical situations within the location in a calm, problem-solving manner, maintaining professionalism at all times.
  • Conduct regular and random patrols throughout the retail or mall environment and its perimeter to help to deter undesirable activity and support a secure atmosphere.
  • Observe, report, and document any suspicious activity or security-related incidents in accordance with Allied Universal protocols.
  • Collaborate with property management, staff, and visitors to address concerns and provide a visible security-related presence.
  • Assist with access control, visitor management, and adherence to property rules and regulations.
  • Support emergency response efforts as directed by site policies and Allied Universal procedures.
  • What We're Looking For

  • Availability across various days and shifts
  • Reliability and ability to adapt to different post assignments
  • A desire to gain broad experience and grow within the company
  • Interest in transitioning into full-time roles when available
  • Minimum Requirements

  • Applicants must be at least 21 years of age.
  • Comfortable using a computer or tablet is preferred.
  • Customer service experience is preferred.
  • CPR and First Aid certification is preferred.
  • A valid security-related guard card or license is preferred, subject to state and / or local laws and regulations.
  • Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
  • Possess a high school diploma or equivalent.
  • As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
  • Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
  • As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
  • Licensing requirements are subject to state and / or local laws and regulations and may be required prior to employment.
  • A valid driver's license will be required for driving positions only.
  • Why Join Us

  • Flexible Scheduling : Choose from a variety of open shifts that align with your availability and lifestyle.
  • Career Growth : Clear path to full-time roles and ongoing advancement through paid training programs.
  • Smart Tools : Access exclusive technology for real-time shift visibility and claiming.
  • Full-Time Benefits : Health insurance, 401(k) plans, and a comprehensive benefits package for full-time employees.
  • Employee Perks : Enjoy discounts at restaurants, entertainment venues, and more through our perks program.
  • Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race / ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship / association with a protected veteran, or any other basis or characteristic protected by law. For more information : text-only www.aus.com.

    If you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and / or employment process, please contact our local Human Resources department. To find an office near you, please visit : text-only www.aus.com / offices.

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    Security Officer Flex • Towson, MD, US

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