Security Officer - Flex Retail Patrol
Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. We offer a comprehensive benefits package that may include medical, dental, and vision coverage, life insurance, a retirement plan, employee assistance programs, company discounts, and other perks, depending on the position and eligibility. As a Security Officer - Flex Retail Patrol in Towson, MD, you will serve and safeguard clients in a range of industries such as Retail / Malls, and more. Join a leading team where flexibility meets opportunity. As a Flex Part-Time Security Officer, you'll use our exclusive Claim a Shift platform to view and Pick up open shifts based on your availabilitygiving you the freedom to build a schedule that works for you, while gaining valuable site experience across various industries. Whether you're looking to supplement your income or take the first step toward a full-time role, this position offers unmatched access to hands-on experience and growth opportunities. As a Patrol Unarmed Officer with Allied Universal at this dynamic retail and mall location, you will monitor and patrol assigned areas, helping to deter security-related incidents while delivering exceptional customer service. Your visible presence and routine patrols contribute to a welcoming environment for guests, visitors, and staff. At Allied Universal, we are committed to teamwork, reliability, and innovation. Join us to be part of a caring culture that puts people first and values integrity in all interactions.
Position Type : Flex
Pay Rate : $16.48 / Hour
Job Schedule : Day
Time : Wed 05 : 00 PM - 10 : 00 PM
What You'll Do :
- Use our proprietary scheduling platform to claim open shifts at client sites
- Support operations across a range of environments including commercial real estate, healthcare, and education
- Receive site-specific training and guidance from experienced teams
- Deliver consistent, professional security presence and customer service
- Be ready to fill in at short notice when urgent needs arise
Responsibilities :
Provide exceptional customer service by carrying out security-related procedures and following site-specific policies, as well as responding appropriately to emergency situations when neededRespond to incidents and critical situations within the location in a calm, problem-solving manner, maintaining professionalism at all timesConduct regular and random patrols throughout the retail or mall environment and its perimeter to help to deter undesirable activity and support a secure atmosphereObserve, report, and document any suspicious activity or security-related incidents in accordance with Allied Universal protocolsCollaborate with property management, staff, and visitors to address concerns and provide a visible security-related presenceAssist with access control, visitor management, and adherence to property rules and regulationsSupport emergency response efforts as directed by site policies and Allied Universal proceduresWhat We're Looking For :
Availability across various days and shiftsReliability and ability to adapt to different post assignmentsA desire to gain broad experience and grow within the companyInterest in transitioning into full-time roles when availableMinimum Requirements :
Applicants must be at least 21 years of age.Comfortable using a computer or tablet is preferred.Customer service experience is preferred.CPR and First Aid certification is preferred.A valid security-related guard card or license is preferred, subject to state and / or local laws and regulations.Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.Possess a high school diploma or equivalent.As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.Licensing requirements are subject to state and / or local laws and regulations and may be required prior to employment.A valid driver's license will be required for driving positions only.Why Join Us :
Flexible Scheduling : Choose from a variety of open shifts that align with your availability and lifestyle.Career Growth : Clear path to full-time roles and ongoing advancement through paid training programs.Smart Tools : Access exclusive technology for real-time shift visibility and claiming.Full-Time Benefits : Health insurance, 401(k) plans, and a comprehensive benefits package for full-time employees.Employee Perks : Enjoy discounts at restaurants, entertainment venues, and more through our perks program.Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race / ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship / association with a protected veteran, or any other basis or characteristic protected by law. For more information : www.aus.com.