Service Advisor

Benefits : Health insurance

Opportunity for advancement

Training & development

About the Role :

Merlin Complete Auto Care (DeKalb / Loves Park / Batavia) is seeking a Service Advisor to join our team. As a Service Advisor, you will be the first point of contact for customers, providing exceptional customer service and sales support.

Responsibilities :

Provide excellent customer service and build strong relationships with customers

Recommend maintenance and repair services to customers based on their vehicle's needs

Generate sales by explaining benefits and features of recommended services

Manage customer inquiries and appointments both in person and over the phone

Utilize computer systems to track customer information and service history

Requirements :

Prior experience in sales or customer service role

Strong communication and interpersonal skills

Ability to work in a fast-paced environment and handle multiple tasks

Knowledge of automotive maintenance and repair services

About Us :

Merlin Complete Auto Care has been providing top-quality automotive services to the community for over 20 years. Our customers love us for our honesty, expertise, and commitment to their satisfaction. Our employees love working here for our supportive team environment and opportunities for growth.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to Merlins Complete Auto Care Corporate.

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