Operations Technician

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Job Summary :

The Ballpark Operations Technician is responsible for providing operational support, performing daily mechanical maintenance, and coordinating repairs and upkeep of mechanical systems, including HVAC, plumbing, and other facility equipment at Comerica Park. The role ensures the facility operates efficiently and safely while adhering to applicable codes and standards.

Key Responsibilities :

1. Perform preventative maintenance, troubleshooting, and repairs on mechanical systems, including HVAC units, plumbing systems, and other facility equipment.

2. Read and interpret blueprints, technical manuals, and schematics to determine the scope and requirements of mechanical maintenance tasks.

3. Complete mechanical service requests, including repairs to HVAC systems, plumbing fixtures, pumps, and motors, ensuring compliance with safety and building codes.

4. Participate in on-call emergency rotation to address urgent mechanical system issues.

5. Operate, maintain, and repair facility equipment, including boilers, chillers, air handlers, and other mechanical infrastructure.

6. Monitor and maintain the safekeeping of mechanical tools, equipment, and supplies in accordance with current building and safety codes.

7. Document all maintenance activities and repairs using the Computerized Maintenance Management System (CMMS).

8. Collaborate with contractors working on mechanical systems, providing input to ensure seamless integration with day-to-day operations.

9. Maintain mechanical rooms, workshops, and storage areas in excellent working condition.

10. Adhere to OSHA and other applicable safety codes while performing all mechanical maintenance tasks.

11. Implement operational techniques to improve the efficiency of mechanical systems and ensure compliance with all relevant codes.

12. Report irregularities, discrepancies, equipment damage, or safety concerns promptly, following established reporting procedures.

13. Ensure proper stocking and inventory of mechanical supplies and spare parts in supply rooms.

14. Conduct full-building quality assurance checks with third-party maintenance supervisors to prioritize tasks and communicate findings to management.

Supplemental Job Functions :

1. Perform additional duties as assigned.

2. While performing the duties of this job, the colleague is regularly required to stand; walk; use hands to handle tools and equipment; reach with hands and arms; and communicate effectively. The colleague frequently climbs ladders or balances on elevated platforms. The colleague occasionally stoops, kneels, crouches, or crawls. The colleague must regularly lift and / or move up to 50 pounds and occasionally lift and / or move more than 100 pounds with assistance. Specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. The colleague must work in both indoor and outdoor environments, including mechanical rooms with exposure to varying temperatures.

Minimum Knowledge, Skills, and Abilities :

1. High School Diploma or General Education Degree (GED).

2. Minimum five (5) years of experience in mechanical maintenance, including HVAC and plumbing systems.

3. Prefer one (1) year of experience in a mechanical maintenance capacity within a multi-purpose facility servicing major exhibitions, entertainment, or events.

4. Working knowledge and operation of hand tools, power tools, and mechanical equipment (e.g., forklifts, scissor lifts, or skid loaders).

Preferred Knowledge, Skills, and Abilities :

1. Customer service-oriented with a professional and neat appearance at all times.

2. Proactive awareness of the work environment, addressing cleanliness by picking up trash, wrappers, or debris to maintain a tidy facility.

3. Full-time position requiring flexible scheduling, including possible first, second, and third shift rotations.

4. Enjoys helping others and thrives in a collaborative team environment.

5. Ability to multitask, meet tight deadlines, and perform effectively under stress.

6. Proactive in fostering positive interactions with guests and coworkers, maintaining respectful and friendly communication.

7. Available to attend all required training as a prerequisite for employment.

8. Ability to stand, walk, or navigate stairs throughout an event.

9. Proficient in operating software on mobile platforms for maintenance tracking.

10. Ability to read and comprehend technical manuals, blueprints, and mechanical drawings.

11. Advanced knowledge of HVAC, plumbing, and mechanical system repairs and operations.

Working Conditions :

1. Requires frequent visual and auditory attention to monitor equipment performance.

2. Exposure to moderate to high noise levels in mechanical rooms and event spaces.

3. Work environment includes indoor and outdoor settings, with potential exposure to extreme temperatures, chemicals, and mechanical hazards.

All items listed above are illustrative and not comprehensive. They are not contractual in nature and are subject to change at the discretion of Detroit Tigers.

Detroit Tigers is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regards to that individual's race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender identity, age, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.

The Company will strive to provide reasonable accommodations to permit qualified applicants who have a need for an accommodation to participate in the hiring process (e.g., accommodations for a job interview) if so requested.

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