Clinical - LTSS Service Care Coordinator - J01107

Location : Remote source from San Antonio, TX, . Will Not be doing member visits, but team building exercise Meetings do occur every 2 months in San Antonio office.

SHIFT : 8am-5pm CST, Optional OT is available, Not Mandatory ( may need to work sometimes past 5pm as older members or parents are home after 5pm, but can flex during day for this)

Duration : Contract to Hire

Job Details : This team makes contractual contact with our members to assess for any unmet needs, services and addresses any barriers to health. Mainly telephonic assessments, calls to members or parents, providers.

Must haves : excellent customer service skills, strong computer skills ( high level of exp, important (Microsoft Office) , attention to detail, telephonic work, reliable internet connection

Nice to haves : bilingual

Disqualifiers : no experience working with Medicaid and special health care needs

Performance indicators : no metrics, candidates need to have good work ethic / time management / organization. There is a productivity log, but the tasks are very fluid.

Best vs. average : quick learner, engaged, asks valid questions, cares about quality of work, takes initiative, cares for members needs. Candidate Requirements Education / Certification Required : HS Diploma Preferred : Bachelor Licensure Required : n / a Preferred : n / a