Medical Scheduler

Job Posting

Position Details Schedule : Full-time (40 hours / week) Location : Office / Remote (Training will take place in person) Salary Range : Starting range $19.37 - 22.27 / hour (Where an applicant may fall on the salary range will vary based on a variety of factors, including but not limited to experience & education) Benefits Health Coverage : Medical, Dental & Vision Insurance Retirement : 401(K) with Company Match, Profit Sharing Time Off : Generous PTO, Holiday Pay, Floating Holiday Disability Coverage : Short & Long-Term Disability Family Support : Two Weeks Paid Parental Leave Performance Incentive : Discretionary Bonus Based on Company, Department, and Individual Goals

Key Responsibilities

• Receive incoming calls from patients or referring clinics and schedule their office visit or procedure appointment.
• Make outbound calls to schedule patients who have been referred to our office for a clinic visit or a procedure.
• Document patient insurance information.
• Monitor database folder in NextGen Electronic Health Record.
• Data entry of referrals into NextGen Electronic Health Record.
• Contact referring providers for medication orders and / or clarification of referral orders.
• Contact patients to re-schedule appointments when needed.
• Monitor the after-hours cancellation voice mailbox and return calls left in the central mailbox.
• Monitor the Contact Us folder and return phone calls to patients.
• Print and send letters to patients and referring providers.
• Coordinate interpreters for scheduling purposes and appointments.
• Provide great customer service to internal and external customers.

Other duties may be assigned to meet business needs

Essential Functions

Education and / or Experience

Qualification Requirements

Knowledge, Skills, and Abilities Required

Physical Requirements

Working Environment

MNGI Digestive Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

MNGI's Culture of Caring

Qualifications

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Minnesota Gastroenterology, P.A. is an EEO / AA employer : women, minorities, the disabled and veterans are encouraged to apply.