Sr. Client Manager, IDI

Unum Group Job Opportunity

When you join the team at Unum, you become part of an organization committed to helping you thrive. Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life's moments. And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally. To enable this, we provide :

• Award-winning culture
• Inclusion and diversity as a priority
• Performance Based Incentive Plans
• Competitive benefits package that includes : Health, Vision, Dental, Short & Long-Term Disability
• Generous PTO (including paid time to volunteer!)
• Up to 9.5% 401(k) employer contribution
• Mental health support
• Career advancement opportunities
• Student loan repayment options
• Tuition reimbursement
• Flexible work environments

All the benefits listed above are subject to the terms of their individual Plans.

With 10,000 employees helping more than 39 million people worldwide, every role at Unum is meaningful and impacts the lives of our customers. Whether you're directly supporting a growing family, or developing online tools to help navigate a difficult loss, customers are counting on the combined talents of our entire team. Help us help others, and join Team Unum today!

General Summary

This position is responsible for the on-boarding, growth, and maintenance of assigned IDI clients. This involves development and implementation of a client enrollment implementation plan and strategy that promotes enrollment participation, strengthens relationships with the client, brokers, or other parties of influence and maintains overall stability of our position with the client while maintaining acceptable risk for the company. This position is responsible for maintaining and cultivating strong long term relationships with the client and parties influential in managing the account such as key home office business partners, IDI field partners, brokers, or others with third party influence. Further, this position should serve as the primary point of contact on behalf of the home office and should work to create barriers to exit with existing clients. This position in partnership with sales distribution will represent IDI Business Operations in joint sales presentations and client visits. This position should be viewed as an objective sales partner with the field as it relates to account performance and should be viewed as an expert resource in helping their sales partners develop and deliver profitable service, enrollment, and re-enrollment solutions. This position requires a strong service and sales orientation.

Principal Duties and Responsibilities

Job Specifications

Critical Success Factors

Unum and Colonial Life are part of Unum Group, a Fortune 500 company and leading provider of employee benefits to companies worldwide. Headquartered in Chattanooga, TN, with international offices in Ireland, Poland and the UK, Unum also has significant operations in Portland, ME, and Baton Rouge, LA - plus over 35 US field offices. Colonial Life is headquartered in Columbia, SC, with over 40 field offices nationwide. Unum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status. The base salary range for applicants for this position is listed below. Unless actual salary is indicated above in the job description, actual pay will be based on skill, geographical location, and experience. $75,500.00-$142,700.00 Additionally, Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits (health, vision, dental), insurance benefits (short & long-term disability), performance-based incentive plans, paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not. All benefits are subject to the terms and conditions of individual Plans. Company : Unum