Manager, Learning & Development

Job Description

Job Description

The Learning & Development Manager supports the design, delivery, and administration of training programs across Gordon Ramsay Restaurants. This role is divided equally between administrative responsibilities (managing learning systems, materials, and documentation) and hands-on facilitation of training in the field, including onboarding new hires and supporting New Restaurant Openings (NROs). This position will report to the SVP, Human Resources.

Key Responsibilities :

Administrative & Program Management (Approx. 50%)

• Manage and maintain the Opus learning platform for the U.S. (and Mapal for U.K. alignment) : upload content, schedule and assign training, monitor compliance, and generate regular reporting.
• Maintain training materials, brand books, menu updates, and compliance modules in collaboration with Operations, Culinary, and Marketing teams.
• Partner with the SVP of HR to ensure content accuracy and alignment with brand standards across all concepts.
• Track completion metrics and prepare regular dashboards for leadership review.
• Support system expansion to licensee and international partners as directed.
• Assist with ongoing development and documentation of onboarding and leadership development tools.

Field Training & New Restaurant Openings (Approx. 50%)

Qualifications :

What’s in it for you :

If you’d like to develop your career in a best-in-class global restaurant business - apply today

We do receive a high volume of applications and are only able to contact those who have been successful in moving to the next stage of the recruitment process.

At Gordon Ramsay Restaurants, we are driven to be an inclusive employer, we are devoted to creating an environment where our amazing teams can thrive, and our aim is to put people at the heart of everything we do. We want our teams to be their authentic self and we truly celebrate diversity in every sense.

We are successful at what we do by cultivating talented teams with diverse skills & backgrounds. Everyone is welcome in our Gordon Ramsay Restaurants family. As we continue to grow and build the business, we are committed to putting diversity, equality, and inclusion at the forefront.