Security Associate | Full Time | Overnight ShiftsHostelling International USA • New York, NY, US
Security Associate | Full Time | Overnight Shifts
Hostelling International USA • New York, NY, US
30+ days ago
Job type
- Full-time
Job descriptionEnsure a safe environment through active patrol, strict access control, monitoring, and reporting Greet staff, guests, and vendors in a courteous and attentive manner Respond swiftly and appropriately to distress and emergency calls Collaborate effectively with management, reception, and housekeeping staff Provide excellent guest service and support the hostel’s welcoming atmosphere Cross-train and provide front desk coverage as needed, gaining valuable experience in guest services and hostel operations Patrol property on foot to secure employees and guests across multiple floors and common areas Investigate and take lawful action as per corporate policy on incidents, trespassing, and safety concerns; file incident reports as necessary Communicate suspicious behavior and incidents to staff and management in a timely manner Monitor surveillance equipment as needed for incident response Control access points, manage heavy traffic during check-ins, check-outs, and events Complete daily reports and shift recaps Secure all doors, windows, and exits based on shift requirements Assist with general customer service duties, including welcoming guests, assisting with luggage, and addressing guest needs Provide front desk support as needed, including checking guests in and out, handling payments, answering guest questions, and using the property management system during times of low staffing or high guest activity. Perform other duties as assigned by management High school diploma or equivalent New York Security Guard License (unarmed position) At least 1 year of security officer experience Prior experience in hotel, hostel or other hospitality environments strongly preferred Customer service experience Strong writing and communication skills, including proficiency in Microsoft Word and Excel, with a writing sample required during the interview process Experience in 24 / 7 hospitality / retail environments Willingness to learn hostel operations Helpful and courteous demeanor Regularly required to reach with hands and arms, stand, walk, sit, stoop or crouch, talk, and hear Occasionally required to climb or balance Must be able to lift and / or move up to 50 pounds Moderate noise level in the work environment
Job Description
Job Description
Join Our Team as a Security Associate at HI USA New York City Hostel!
Do you enjoy ensuring a safe environment and interacting with a diverse group of guests? Join Hostelling International USA at our vibrant New York City hostel, located in the Upper West Side. We are accepting applications for an overnight Security Associate who will play a crucial role in maintaining our facility's safety and welcoming atmosphere. This position also offers the opportunity to cross-train in front desk operations, supporting guest services and gaining valuable experience in hostel and hospitality functions.
Position Details :
Pay : $19-21 per hour, DOE
Shift : Overnight, 12 am - 8 : 30 am, weekend availability required
Type : Full Time, Benefits Eligible
Benefits : Medical, dental, vision, disability, vacation, sick leave, 403b with company match, and more (New Hire waiting periods apply).
Perks :
- Free stays at other HI USA hostels (subject to availability)
- Discounts on hundreds of brands
- On-the-job training
- Opportunities for growth within HI USA
- Friendly and inclusive work environment
- A great opportunity to gain hands-on experience and build skills across security and front desk operations in the hospitality industry
Role Objectives :
Role Responsibilities :
Skills / Qualifications :
Physical Requirements :
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
We Make a Difference!
At HI USA, we celebrate diversity and welcome individuals of all backgrounds. As a nonprofit organization, we help people, especially the young, travel on a budget to foster a greater understanding of the world and its people through affordable travel opportunities. If you're passionate about hospitality and creating memorable experiences, apply today to join our team as a Security Associate.
Overnight : 12 am - 8 : 30 am, Weekends required
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Security Overnight • New York, NY, US
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