ESS Sales Specialist

ESS Sales Specialist

Since 1952, Lawson Products has worked hard to make our customers' jobs easier by improving their operational efficiency, productivity, and overall performance. As a leader in the MRO industry, we partner with customers to make sure they have the right maintenance and repair parts on hand when needed. Emergent Safety Supply, a Lawson company, brings relationship-based business to the safety industry. We're looking for a Sales Specialist who will maximize sales of safety products in the assigned territory through direct selling to and servicing of identified customers within targeted markets. This individual will identify opportunities to gain new customers, while expanding existing business, to achieve planned sales volume. This role will work from a home office and will travel approximately 50% of the time to customers located primarily in the Chicago metropolitan area. Living in the assigned geographic region is required. We offer 401k plus vision, dental and medical benefits, as well as paid holidays.

Responsibilities :

• Responsible for profitable revenue growth through new targeted customer growth, further penetration of existing customers and customer retention. Sustains high sales achievement.
• Ensures high customer satisfaction, positive long-term relationships and repeat business.
• Executes the "Sales Process" to determine and meet customer's wants and needs.
• Communicates directly with customers, using persuasive sales techniques, to provide information about ESS and our full line of safety products.
• Ensures clients are satisfied with the organization's product and services, resolving escalated issues.
• Identifies new customer opportunities and key decision-makers.
• Makes presentations to key decision-makers using the appropriate tools to develop an understanding of the value proposition, focusing on quality, productivity and profitability.
• Answers customers' questions, making appropriate referrals where required. Resolves customer complaints by investigating problems, developing solutions, and making recommendations. Following a sale, becomes the primary point of contact for the client.
• Develops broad general knowledge of ESS' policies and safety products.
• Works closely with internal support teams (operations, marketing, finance, etc.) to develop required solutions for prospects and customers.
• Identifies and escalates cross-selling or upselling opportunities.
• Maintains professional and technical knowledge by attending educational training, reviewing professional publications, establishing personal networks, and participating in professional societies.
• Other duties as assigned.

Qualifications & Requirements :

Our total compensation amount (which is inclusive of a base salary and your variable incentive opportunity) for this role is $110,000 - $120,000 including a full benefits package. Lawson Products is an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities.