District Manager - SE Operations

District Manager - SE Operations

Department : SE Operations Location : Panama City Beach, FL

Who We Are

South Oxford Management is a full-service property management company with locations in over five states! We are dedicated to offering an exceptional experience to our residents and team members.

Our team brings years of expertise in the industry to South Oxford Management, assuring quality in every aspect of our business.

From management to leasing, we are passionate about making positive experiences for people. Putting people first is our mission.

When you join South Oxford Management, you become part of a team, where you are encouraged to learn, share ideas, and participate in team building and charitable activities.

We reward innovation, fresh perspective, hard work and above all, values.

How You Will Contribute

The District Manager responsible for all operational aspects of an assigned portfolio of properties. The position directs and coordinates all activities of the properties in their portfolio to ensure that our financial and business objectives are achieved.

Things You Will Do

• Manages the operational and financial responsibilities of an assigned region
• Operates within the financial guidelines
• Makes strategic changes to increase income, decrease expenses and grow net operating income
• Ensure that income is collected and Bad Debt followed up on in accordance with policy
• Complete thorough reviews of weekly, monthly, quarterly and annual operating and financial reports
• Ensure that properties operate within any applicable local, state and federal laws including OSHA (Occupational Safety and Health Act), Fair Housing, Landlord / Tenant regulation and other
• Possess a complete understanding of ownership structure, financing, and income-regulated programs
• Coordinate and / or ensure that Manager, Leasing and Maintenance meetings are occurring as needed
• Ensure performance evaluations are being conducted on supervised staff
• Assist Property Managers in resolving employee issues concerning performance evaluations, employee disciplinary actions or other related basic employee management issues
• Reinforce company values in all property operations.
• Travel throughout the region is required
• Ensures adherence to all policies and procedures by the Property Managers down through the teams including all forms, leases, and other documents deemed standard for our company.
• Work with Asset Manager to create and evaluate property budgets and performance goals
• Work with Asset Managers on evaluating capital needs and planning capital projects
• Responsible for monthly Move In and Renewal file audits
• Respond to resident complaints directly related to or against Property Managers and / or any complaint that might have legal exposure
• Participates in hiring and screening of onsite staff including but not limited to Assistant Property Manager, Leasing Agents, Maintenance Supervisor, Maintenance Technicians, Porters, Housekeepers, Groundskeepers, Pool attendants and related contract employees to assist in essential job duties and responsibilities.

Other Duties

• Oversee tenant renewals are being captured at the highest rates possible
• Oversee properties are leased at or above market occupancy and rent levels based on owner guidelines
• Oversee all property marketing is current, accurate, relevant, legal and at its greatest effect
• Oversee employee requests or complaints are responded to in a timely manner
• Oversee physical property inspections including critical and curb appeal are performed monthly
• Monitor the progress of employee training and certification

Things You Need

• Should have some related formal training, certification / s, degree or equivalent
• Minimum of 5 years' experience in Multi-Family Housing
• Multi-property site management
• Must be able to thoroughly understand the financial aspects of running a portfolio
• Must have excellent computer skills.
• Strong, positive, motivational leadership style in managing multiple teams to success
• Must have strong ability to manage multiple priorities while maintaining consistent service
• Must have demonstrated conflict resolutions skills.
• Must have high sense of urgency in completing all tasks, while maintaining a strong detail orientation
• Excellent knowledge of local, state and federal resident / property management laws / guidelines
• Ability to problem solve, make decisions and lead a team
• Have excellent verbal and written communication
• Possess knowledge of competitive properties and market knowledge within the region
• Experience managing up to 1,500 units within a region
• Experience managing / supervising 20+ employees
• Advanced budget experience, can interpret, make assumptions and be part of property budget creation
• Possess advanced / higher level fair housing and legal requirement knowledge for leasing and marketing property / units
• Should have advanced understanding for maintenance process and responsibilities with the ability to manage capital need bid / execution, manage preventative maintenance plans and managing basic rehab projects

What We Will Provide You

South Oxford Management LLC provides a range of insurance options and benefits for our full-time team members. Including :

• Comprehensive training
• Competitive salaries and bonuses
• Paid vacation, sick days and holidays
• 401(k) plan with a company match
• Medical (Low PPO, High PPO)
• Dental (PPO, HMO)
• Vision
• Employer Paid Basic Life Insurance
• Employer Paid Accidental Death & Dismemberment Insurance
• Employer Paid Long Term Disability
• Employee Referral Program
• Employee Apartment Discounts
• Employee Awards and Recognition
• Career Advancement Opportunities
• Youre exceptional. Let us make you feel it. Join our team.*

South Oxford Management LLC is proud to be an Equal Opportunity Employer EOE / M / F / D / V / SO.

South Oxford Management LLC is committed to providing a workplace that is free from the use, sale, possession, or distribution of illegal drugs and alcohol as well as free from the abusive use of legal drugs or alcohol.

All job applicants are required to take and successfully complete a drug and / or alcohol test before they will be permitted to begin employment.

Applicants that refuse to take a test or do not cooperate