Director Of Product
Zendrop is a leading e-commerce platform that helps entrepreneurs and merchants launch and scale their online businesses. The platform connects merchants with suppliers, automates fulfillment, and provides powerful tools to optimize operations. The Zendrop team is a fast-growing, high-performance team that values accountability, speed, and results. We act quickly and focus on what truly moves the needle. We're driven by outcomes, not checkboxes, and we take full responsibility from start to finish. Every team member has the autonomy to make an impact and the accountability to see it through.
If you're someone who thrives in a fast-paced, high-ownership environment where progress matters more than perfection, you'll fit right in.
We're looking for a Director of Product to lead product strategy, drive execution, and shape the future of our platform. As a leader on the team, you'll play a central role in defining the vision, developing high-impact product initiatives, and ensuring our merchants can scale their ecommerce businesses seamlessly.
This is an in-office hybrid role based at our West Palm Beach office : 1401 Forum Way, Suite 500, West Palm Beach, FL 33401. Exceptional candidates based in the New York City area will also be considered, with travel to West Palm Beach required up to every other month.
Primary Job Duties :
- Define and own Zendrop's product strategy and roadmap in collaboration with Zendrop leadership.
- Lead, mentor, and grow a team of product managers and designers.
- Partner closely with stakeholders, engineering, design, and marketing to deliver high-quality solutions.
- Prioritize product initiatives based on merchant impact and business outcomes.
- Build systems for continuous learning through customer research, feedback loops, and product analytics.
- Drive rapid experimentation and iteration to bring new features and improvements to market quickly.
- Ensure alignment between product strategy and company goals.
- Develop metrics and dashboards to track KPIs and outcomes.
- Stay ahead of Shopify, e-commerce, and drop-shipping ecosystem trends.
Ideal Candidate Has :
Been a builder before becoming product manager - either as an entrepreneur, developer, or designer.A bias for action, comfort with rapid iteration, and ability to foster a culture where outcomes matter more than process or perfection.A data-driven mindset with discipline in using insights to guide prioritization and decision-making.A genuine empathy for customers, with the ability to translate their pain points and feedback into features that deliver real value.A proven track record of building and scaling successful software products and successful teams at fast-growing startups.Demonstrated ability to lead with clarity, navigate ambiguity, and move fast, making smart trade-offs between speed and polish.Experience working cross-functionally with business stakeholders, engineering, design, and go-to-market teams.History of owning results and being accountable for delivering measurable impact.Experience working in or around e-commerce, with a strong understanding of merchant needs.Excellent written and verbal English communication skills, with the ability to translate complex ideas for technical and non-technical audiences.Bonus Points For :
Experience with Shopify and Shopify app development.Experience as an e-commerce merchant or drop-shipper.Experience working on B2B2C products.Benefits :
Flexible PTO policyCompetitive salary and benefits package, including 100% employer-paid medical, dental, vision, and life insurance coverage for employeesCareer development and growth opportunitiesA collaborative and inclusive work environmentOpportunity to shape and grow a dynamic startupWe're a pet-friendly company that welcomes furry friends to brighten our workspace and make your day more enjoyable!The Interview Process :
Intro conversation with our HR ManagerConversation with our CTO / Co FounderConversation with the CEO & COOThis role is central to Zendrop's next stage of growth. We're looking for a product leader who can scale our product organization, move fast without losing focus on quality, and hold themselves and their teams accountable for driving meaningful impact.
We look forward to speaking with you!