Restaurant General Manager – Counter Service

Hospitality Manager

The Hospitality Manager is responsible for the overall operation of the restaurant, ensuring high-quality service and maintaining profitability. This role requires strong leadership, organizational, and communication skills.

Key Responsibilities :

• Supervise and manage all staff, including hiring, training, and scheduling.
• Ensure high standards of cleanliness and hygiene in all areas of the restaurant.
• Manage inventory and control food costs to maintain profitability.
• Handle customer complaints and resolve issues promptly to ensure customer satisfaction.
• Collaborate with the kitchen and front-of-house teams to ensure smooth operations.
• Prepare and submit financial reports, including sales, expenses, and staff costs.
• Develop and implement marketing strategies to increase customer traffic.
• Maintain compliance with health and safety regulations.