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Associate Manager, Food Safety & Quality Assurance

Associate Manager, Food Safety & Quality Assurance

Yum BrandsPlano, TX, US
30+ days ago
Job type
  • Full-time
Job description

Food Safety & Quality Assurance Manager Saucy! by KFC

At Saucy! by KFC, we're not just redefining fast-casual diningwe're raising the bar on what safe, crave-worthy food should be. Backed by KFC and powered by bold flavor and fierce innovation, our brand is scaling fastand we need a food safety expert who's as passionate about protecting our guests as we are about delivering unforgettable experiences. If you're driven by precision, compliance, and quality that never cuts corners, this is your moment to lead at the intersection of safety and flavor.

As Manager, Food Safety & Quality Assurance, you're not just keeping us compliantyou're safeguarding the guest experience, brand trust, and the bold standards that set Saucy! apart. From supply chain to store shelves, you'll lead programs, audits, and partnerships that ensure every bite is safe, delicious, and 100% on-brand. You'll own FSQA systems across vendors, distributors, and restaurant operations, aligning with Yum!'s global standards while staying agile in high-growth markets. You'll also serve as our internal and external expert, interfacing with regulatory agencies, cross-functional teams, and regional partners.

The Day-to-Day : Be Bold. Stay Safe. Stay Saucy!

Champion Proactive Food Safety :

  • Continuously elevate the quality of Saucy! Products while driving the development of quality systems that align with Yum! Food Safety Policies, Standards, and requirements.
  • Ensure full compliance with corporate governance and protect the integrity of the brand at every touchpoint.

Vendor & Supply Chain Leadership :

  • Ensure all suppliers and distributors are compliant with Yum! Food Safety Standards, conducting audits and follow-ups to resolve non-conformities to achieve the highest level of food safety and quality are met locally in all vendors.
  • Ensure probation suppliers are re-audited within specified time and that thorough action plans are in place.
  • Implement and coordinate QA Programs with all vendors and create / update all of the specifications for local ingredients.
  • Build and maintain 100% supplier compliance to Yum! and QA programs in new specifications reviews, GFSI certification, and registration in TrueView database.
  • Manage and maintain supplier risk assessments and profiles, approving / disapproving vendors as relevant, based on QA programs and guidelines.

    • Program Development :

  • Validate and approve audit reports submitted through SMW (Supplier Management Website) and DMW (Distribution Management Website).
  • Provide guidance on restaurant design and kitchen setup to maximize food safety.
  • Implement FSCC (Food Safety Compliance Check) audit protocols for all restaurants.
  • Develop and run product evaluations quarterly for Class A & B suppliers, validating food quality and safety via store visits and calibrated kitchen tests.
  • Monitor industry trends and regulations, proactively adapting programs to maintain leadership in compliance and safety.

    • Training, Crisis, & Communication :

  • Act as the main FSQA point of contact for interaction with all vendors to ensure best practices are shared and execute Regional trainings to build know how across the Region.
  • Act as the main FSQA point of contact for interaction with local regulatory agencies and health departments and establish a confident relationship. Periodically meet with key local associations, councils, and other decision or policy influencing organizations to monitor trends and anticipate threats in the markets.
  • Ensure local restaurant teams are trained on food handling procedures and all procedures comply with the Yum! Restaurant Food Safety Standards. Also ensure teams are trained on crisis management by cascading crisis management processes and trainings to Operations Leader. Develop crisis management system and cascade it to the restaurants.
  • Ensure all restaurants receive at least two Food Safety Compliance Check (FSCC) audits per year and adhere to requirements of the FSCC program for follow-up and escalation of issues.

    • Perform other duties and ad-hoc projects as required.

    What You Bring to the Table :

  • Education : Bachelor's degree in Food Science, Food Technology, or a related discipline required.
  • Experience : 57 years in food industry, including food safety, QA, or related field. Hands-on experience in food manufacturing including overall understanding of production facilities, quality improvement methods, and product development requirements. Experience in Quality Systems, specifications, microbiology, crisis management, risk management, food safety guidelines and regulations.
  • Certifications : HACCP certified required; additional certifications in SPC, Six Sigma, or Quality Auditing preferred.
  • Communication & Relationship-Building : Brings a flexible, hands-on, and service-oriented mindset. Excellent communication and interpersonal skills, with the ability to build strong relationships and influence stakeholders at all levels.
  • Creative & Strategic Thinking : Ability to think both creatively and strategically, demonstrating strong troubleshooting capabilities and a solutions-first approach. Ability to thrive under pressure, meet tight deadlines, and juggle multiple priorities in a fast-paced environment.
  • Analytical Skills : Strong organizational and analytical skills with a sharp aptitude for technical subject matter. Proven ability to solve problems at the tactical level, make sound decisions, and take swift, independent action.

    • Skills That Set You Apart :

  • Detail-Driven Strategist : You see the microscopic details and the macro impact.
  • FSQA Trailblazer : You set the standard and guide others to follow.
  • Solutions-Focused : You don't just spot issuesyou solve them fast, thoroughly, and sustainably.

    • Mindset That Fuels Success :

  • Guardian of the Guest : You treat food safety as the frontline of hospitality, knowing every standard protects the people we serve.
  • Boldly Precise : You bring rigor to every detail and make confident calls rooted in science, data, and good judgment.
  • Solutions-Oriented & Unshakable : You stay calm under pressure, thrive in ambiguity, and tackle challenges head-on with a clear plan and a steady hand.
  • Change-Ready & Resilient : You evolve with the business, stay ahead of regulatory shifts, and see every obstacle as a chance to raise the bar.
  • Influencer with Impact : Whether training a team or meeting with a regulatory body, you communicate with clarity, earn trust, and move people to action.
  • All-In for Excellence : You're never satisfied with "good enough." You continuously seek improvement, drive accountability, and deliver with integrity.

    • Work-hard, play-hard : Saucy! By KFC US is proud to offer industry-leading benefits to our talent

  • Competitive Salary + Bonus Eligibility
  • Hybrid work schedule and year-round flex day Friday (Note : Hybrid Onsite / Field expectations will be discussed during the Welcome Party with your PCBP).
  • Up to 4 weeks of vacation per year plus holidays and time off for volunteering.
  • 401(k) with a 6% matching contribution from Yum! Brands with immediate vesting.
  • Comprehensive medical, dental, vision coverage & life, accident, disability plans , and a variety of additional work and family benefits.
  • Well-being programs including Onsite childcare, employee discount programs, Employee Assistance program dining center, and fitness experience (gym, fitness class, personal trainer sessions).
  • Generous parental leave for all new parents and an adoption assistance program.
  • Own your development and career through our Building People Capability (BPC), Grow Yourself Week, tuition reimbursement, and scholarships.
  • Discounts, free food, swag, andmore!
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    Quality Assurance Manager • Plano, TX, US

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