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Service Advisor Automotive

Service Advisor Automotive

Crown Buick GMCSt. Petersburg, Florida, USA
19 days ago
Job type
  • Full-time
Job description

Crown Buick GMC has an opportunity for an experienced Service Advisor!

The position includes interacting daily with a range of people - customers service technicians service managers parts associates parts managers sales associates and sales managers to name a few.

A friendly and outgoing manner as well as excellent customer service skills is essential to be successful in this position.

If you think you have what it takes - including ONE to THREE years of experience in this position apply today!

Crown Automotive Group is a family-owned dealership group headquartered in St. Petersburg Florida with additional dealership groupings in Tallahassee Florida; Chattanooga and Cleveland Tennessee; and Dublin Ohio. We consistently provide our customers with the best value and customer service and we need exceptional people to join our team.

The opportunities at Crown are truly limitless!

If you believe there is a Better Way to Work and would like to be a part of our world class team click to apply now.

Heres some of what we offer :

  • Medical dental and vision insurance

NO Health Plan Price Increase in FOUR years!

January Health Plan Premium Holiday for the past FOUR years

Based upon Plan Performance as a Group

  • Single HSA Health Plan $95 / month!
  • Paid Time Off (PTO) Up to 28 paid days off per yearfor tenured employees
  • Paid Time Off (PTO)
  • Short- and long-term disability coverage
  • Life insurance
  • Flexible spending accounts
  • 401K w / company match
  • The stability of an established company
  • Opportunity for growth and advancement
  • Opportunities to serve your community
  • A safe and environmentally conscious work environment
  • Responsibilities :

  • Meet predetermined service sales objectives
  • Meet predetermined customer satisfaction score objectives (CSI)
  • Schedule service appointments - obtain customer and vehicle data prior to arrival
  • Greet customers in a timely friendly manner and obtain vehicle information
  • Write up / Enter vehicle problems accurately and clearly on repair order (written / computer)
  • May test drive vehicles
  • Recommend additional necessary service
  • Provide complete and accurate written cost estimate for labor / parts
  • Maximize product knowledge
  • Explain completed work to customer
  • Implement and maintain quality control process
  • Other duties as part of description and as per company / department needs
  • Qualifications :

  • MINIMUM One Year of Experience as an automotive service advisor
  • Basic knowledge of automotive repairs
  • Proficient on the computer
  • Operate both standard and automatic vehicles
  • Provide non-technical explanation of technical repairs to customers
  • Identify the PRIME item the customer wants repaired and analyze the customers problems and needs
  • Ability to work outdoors stand walk and climb in and out of vehicles for extended periods of time
  • Friendly and outgoing manner
  • Demonstrated customer service skills
  • Strong work ethic AND Ability to work a predictable and consistent work schedule as determined by management and business needs
  • May regularly involve weekend days.

  • Strong attention to detail
  • Successful applicants must :
  • Be able to able to pass pre-employment background checks such as (but not limited to) reference checks motor vehicle record checks and drug testing.

  • Hold a current valid driver license and have a clean driving record
  • Be able to verify their eligibility to work in the USA
  • Build a rewarding new career with Crown Automotive Group! Apply now!

    Thank you for your interest in working at Crown!

    EOE / DFWP

    At Crown Automotive our culture is defined by our unwavering commitment to being Employee Centric. We prioritize the well-being growth and happiness of every member of our team because we understand that our employees are the driving force behind our success. With a focus on transparency collaboration and respect we foster an environment where every individual feels valued supported and empowered to thrive.

    Join us and become part of a company culture where your voice is heard your ideas are valued and your potential is limitless.

    We are an Equal Opportunity Employer and a Drug Free Workplace

    Required Experience :

    Unclear Seniority

    Key Skills

    Sales Experience,Time Management,Order Management System,Customer Service,Dealership Experience,GM Vehicles,Retail Sales,Tire Service,Automotive Repair,OSHA,Service Writing,Automotive Service

    Employment Type : Full-Time

    Experience : years

    Vacancy : 1

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    Automotive Service Advisor • St. Petersburg, Florida, USA

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