IT Supervisor, Gas Supply Transport Applications

Position Description :

Are you being referred by a ONE Gas employee? If so, reach out to that connection and ask about the employee referral program. They can send you a link to apply directly so they can receive credit!

Job Posting End Date : This job posting will be removed on December 2, 2025.

Role Summary : ONE Gas is seeking a skilled leader to supervise a team of IT Business System Analysts supporting Gas Supply and Transportation Billing operations. This role will be responsible for guiding analysts in gathering requirements, documenting processes, and supporting the implementation and optimization of applications such as Quorum Software. The Supervisor will ensure the team delivers high-quality analysis, facilitates effective training initiatives, and partners with cross-functional stakeholders to drive operational efficiency. Additionally, this position will provide leadership in prioritizing work, mentoring team members, resolving escalated issues, and promoting best practices in business analysis to support gas purchasing and transportation billing operations.

Applicants must be authorized to work in the United States. ONE Gas does not provide immigration-related sponsorship for this role. This includes direct company sponsorship, entry of ONE Gas as the immigration employer of record on a government form, and any work authorization requiring a written submission or other immigration support from the company (e.g., H1-B, OPT, STEM OPT, CPT, TN, J-1, etc).

What You Will Do

Supervises and directs employees in the planning and delivery of one or more technologies which are integral to the delivery of IT services.

Supervise and direct employees performing Business System Analyst related activities.

Oversee team defining tactical activities and processes to address issues with infrastructure.

Provide input into long-term strategies as defined by IT Leadership.

Work directly with vendor representatives to ensure proper support and response for areas of responsibility.

Collaborate with other leadership to ensure the technologies are deployed and available to meet requirements for projects or overall strategic direction.

Provide detailed status of support activities or problem management to impacted parties.

Ensure technical resources are knowledgeable about expected service levels for services relying on technology supported by their areas.

Assist with definition and implementation of service level metrics.

Assist with defining or updating of new IT policies and procedures.

Provide detailed information about resources or technology maintenance contracts in support of financial forecasting.

Regular and reliable attendance is required in performance of job.

Employee may be required to perform additional duties as assigned.

Communicates Effectively

Decision Quality

Develops Talent

Directs Work

Instills Trust

What You Will Need

Preferred industry experience supporting or working within Gas Supply / Gas Marketing or Gas Transportation operations

Preferred knowledge of Quorum Software applications or similar tools used for gas marketing, pipeline transaction management, pipeline nominations or gas measurement

Preferred Bachelor's Degree MIS, Computer Science, Mathematics, Business Administration or other related field or an equivalent combination of formal education and / or work experience in addition to the following job-related experience :

Direct the activities of a department, including planning, budgeting, personnel development and other administrative functions.

Identify, prioritize and negotiate application support and project requirements with process owners and key business segment leadership.

Experience managing small to medium hardware or software implementation projects.

Manage integrated solutions that support multiple business functions including understanding of business processes inside the functions and related technology that supports those processes.

Demonstrated ability guiding the business towards strategic IT solutions, ensuring business leadership has a clear understanding of the cost / benefit of the solution.

Experience managing all aspects of the system development lifecycle, including requirements gathering, RFP development, software evaluations, project methodologies, testing and deployment.

Experience with the application of math, algebra, and statistical methods.

Experience in use and function of office equipment including computers and applicable software.

Experience and training relative to the following areas :

Interpersonal communication skills

Hardware (end user computing, network, voice, server) management

Customer service

Tracking and escalation of issues / problems

Project management

Experience with infrastructure technologies and experience communicating impacts resulting from development activities.

Experience interacting, advising and communicating effectively with subordinates, peers and all levels of management.

Experience developing information, conducting meetings and making presentations.

Read and write fluently in English.

Preferred Applicable Driver's License

Able to use office tools and equipment required.

Communicate and / or exchange information or instructions; conduct oral presentations and / or meetings.

Visual ability sufficient to perform job duties

Diversity at ONE Gas

Inclusion & Diversity is so important to us that we made it one of our core values, values that guide and direct our actions as we go about our daily business. We know that every employee makes a difference and contributes to our success through their unique talents and abilities. We also acknowledge that we can accomplish great things by listening and learning from each other.

ONE Gas has great benefits! Here are just a few :

• Medical / Dental / Vision packages that fit your family's needs.
• Paid Time Off
• 401K that is 100% matched up to 6%.
• Profit Sharing Plan
• Paid Parental Leave
• Basic and Optional Employee Term Life Insurance
• Education Assistance and Tuition Reimbursement

Position Requirements :

The job description is not intended to be a complete list of all responsibilities, duties, or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of One Gas. Where positions are covered by a collective bargaining unit agreement, the terms and conditions of the agreement will apply.

ONE Gas, Inc., and its divisions will provide equal employment opportunity for qualified persons without regard to sex, race, religion, color, national origin, ethnicity, age, sexual orientation, gender identity or expression, disability, military status or genetic information.