Want to be part of the next Marketing Technology Rocketship?
We are partnered exclusively with a cutting-edge marketing analytics platform, backed by renowned investors with notable exits such as Deliveroo, Airbnb, and Snap.
With significant investments, they have achieved remarkable success, achieving 100% YoY growth primarily with inbound leads.
Recognized with industry awards and a 4.8 rating on Capterra & G2, their platform is revolutionizing marketing analytics by providing comprehensive visibility and customizable dashboards without the need for a data analyst!
They are looking for a Customer Success Manager with experience working with CMOs and VPs Marketing, helping them to get the most out of MarTech SaaS products.
Responsibilities :
- Cultivate relationships with Mid to Enterprise level customers, demonstrating & enhancing the value proposition of their marketing analytics platform.
- Drive success with the product via QBRs and regular customer strategy meetings
- Collaborate closely with internal teams to ensure seamless onboarding and ongoing support for new clients.
- Stay abreast of industry trends and competitor offerings, providing valuable insights to inform product development and sales strategies.
- Strong technical ability with customer-facing communication skills.
Requirements :
- Experience working with marketing technology or sales technology SaaS
- Strong understanding of marketing software and the challenges faced by marketing leaders in attributing ROI.
- Exceptional communication and presentation skills, with the ability to articulate complex concepts in a clear and compelling manner.
- Self-motivated and results-oriented, with a passion for driving business growth and delivering exceptional customer experiences.
- Ability to wear many hats, with pre-sales and post-sales responsibilities
Benefits :
- Competitive salary with uncapped commission structure.
- Equity in a high-growth startup with significant potential for exit.
- Opportunities for career advancement and professional development in a dynamic and innovative environment.
- Vibrant office culture in a major metropolitan area, with regular team outings and events.
This role will be in-office 5 days a week in the San Francisco Bay Area
Customer Success Manager, Enterprise, General Contractors
Collaborate with internal teams to execute customer success plans, identify and forecast risk to minimize churn, ensure strong customer engagement, and generate growth opportunities within portfolio. In this role, you'll serve as a liaison between Procore's Sales team and our customers, applying bes...
Scaled Customer Success Manager
A company is looking for a Scaled Customer Success Manager. ...
Customer Success Manager
You'll work with the team to contribute to the overall growth of our premium business, and pioneer new practices to improve customer success programming as we mature our product-led growth strategy. You'll partner with sales to ensure our new customers are successfully onboarded and getting ...
Manager of Customer Success Programs
Key Responsibilities:Lead and mentor a team of Customer Success ManagersDevelop strategies for customer engagement, retention, and expansionMonitor NPS scores, collaborate cross-functionally, and optimize customer success processesRequired Qualifications:Experience in b2b Customer Success roleExperi...
Would you like to be part of the dynamic management team of a service industry leader? As a results oriented General Manager, you will head up one of our many profit centers, and be responsible for sales, customer service, and production functions within the facility. Your Bachelor’s Degree, 5-10 years of diversified management experience, record of profit contribution, leadership experience, and willingness to relocate will serve as a good foundation for your success. We will provide up to 12 months of intensive training before your General Manager assignment, and offer continuous support and education to help you achieve your goals.
Would you like to be part of the dynamic management team of a service industry leader? As a results oriented General Manager, you will head up one of our many profit centers, and be responsible for sales, customer service, and production functions within the facility. Your Bachelor’s Degree, 5-10 ye...
Customer Success Manager Remote
Key Responsibilities:Build strong relationships with customers to understand their needs and ensure success with the platformLead online webinars, consultations, and demos to educate customers on product featuresDevelop and execute customer success and engagement plans to drive retention and revenue...
Customer Success Manager
No employee contributions; Unlimited vacation so you can relax, recharge, enjoy your life as much as your job; You'll be challenged, will succeed, and will grow! Flexibility on working remotely or in an office The Position As a Customer Success Manager at Extole, you'll work with leading consumer br...
Senior Customer Success Manager
As part of the Customer Success team, you will be responsible for our customer’s post-sale experience and long-term success. Senior Customer Success Manager. You’ll also have the opportunity to advance and shape our post-sale customer journey, and evolve the resources and tools we use to drive succe...
Customer Success Manager (CSM)
Participate in regular meetings with the Customer Success Management team to construct strategies for achieving customer acquisition standards and sales goals Attend training sessions on any new products, services, or sales promotions to provide customers with the most accurate and up-to-date ...
Customer Success Manager, Named
Lead strategic, cross-functional initiatives such as customer journey mapping, voice-of-customer, and product feedback sessions to drive a magnificent customer experience and foster a company-wide culture of Customer Success. To keep up with our rapidly expanding growth, we are building a team of se...