Customer Service Representative
Job Description
Job Description
Join Our Team as a Customer Service Representative at Think Tell Junction
Are you passionate about providing exceptional customer service? Think Tell Junction is looking for a Customer Service Representative to join our dedicated team in Orlando, FL.
As a Customer Service Representative, you will play a crucial role in ensuring our customers receive the support they need while upholding our commitment to excellence.
Responsibilities :
- Handle incoming customer inquiries via phone, email, and chat in a professional and timely manner.
- Provide accurate information about products, services, and company policies.
- Assist customers with order placement, tracking, and returns.
- Resolve customer issues and complaints efficiently and effectively.
- Collaborate with other team members to ensure customer satisfaction and maintain high service levels.
Qualifications :
- High school diploma or equivalent; associate's or bachelor's degree preferred.
- Previous customer service experience in a similar role is a plus.
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities and attention to detail.
- Ability to work effectively in a fast-paced environment.
Benefits :
- Competitive hourly wage : $20 - $24 per hour.
- Opportunities for career advancement and professional development.
- Comprehensive benefits package including health insurance and retirement plans.
- Friendly and supportive work environment fostering collaboration and creativity.
By joining Think Tell Junction, you will immerse yourself in a collaborative environment where your ideas are valued and your creativity is cultivated.
In addition to exciting projects and career development opportunities, we offer competitive benefits and a flexible work environment that promotes a healthy work-life balance.
Schedule : Monday to Friday Work Location : In person at our offices in Orlando, FL
Ready to embark on a rewarding career in customer service? Apply now and become part of our team at Think Tell Junction!