Food Service Manager

Assist in planning, developing, organizing, implementing, evaluating and directing the food and nutrition services department, its programs and activities.

Assume administrative authority, responsibility and accountability of supervising the food and nutrition services department.

Make written and oral reports / recommendations to the Registered Dietitian and / or the Administrator as necessary / required concerning the operation of the food and nutrition services department.

Assist in developing and implementing a food and nutrition services organizational structure.

Review departmental complaints and grievances from personnel and make written reports to the Registered Dietitian and / or the Administrator of action(s) taken.

Report any known or suspected unauthorized attempt to access the facility’s information system.

Assist the Quality Assurance and Performance Improvement (QAPI) Committee in developing and implementing appropriate plans of action to correct food and nutrition services deficiencies.

Delegate a responsible staff member to act on your behalf when absent from the facility.

Assist in developing diet plans for individual residents.

Interview residents or family members to obtain diet history as necessary.

Process diet changes and new diets as received from nursing services.

Review the food and nutrition requirements of each resident admitted to the facility as required and assist the attending physician in planning for the resident’s prescribed diet plan.

Assist the Registered Dietitian in planning the food and nutrition portion of the resident’s discharge plan.

Assist the Infection Preventionist in identifying, evaluating and classifying routine and job-related food and nutrition services functions to ensure that tasks involving potential exposure to blood / body fluids are properly identified and recorded.

Ensure that residents are provided a nourishing snack at bedtime.

Perform administrative duties such as completing necessary forms, reports, evaluations, studies, etc.

Inspect food storage rooms, utility / janitorial closets, etc., for upkeep and supply control. Be sure hazardous materials are properly labeled and stored.

Assist in developing and maintaining written job descriptions and performance evaluations for each level of personnel.

Coordinate food and nutrition services and activities with other related departments (i.e., nursing, environmental, activity and social services, etc.).

Communicate with families and residents as necessary.

Assist in planning regular and special diet menus as prescribed by the attending physician.

Ensure that menus are maintained and filed in accordance with established facility policies and procedures.

Assist in developing and implementing procedures for the safe operation of all food and nutrition services equipment.

Assist in developing and implementing procedures which ensure that supplies are used in an efficient manner to avoid waste.

Assist in standardizing the methods in which tasks will be performed.

Assist the staff in the development and use of departmental procedures governing activities, equipment, supplies, etc.

Assist the Infection Prevention and Control Committee in the development, implementation and revision of food and nutrition services aseptic and isolation techniques.

Develop, implement and maintain written departmental policies; ensure staff is aware of and follows established facility policies.

Interpret the department’s policies and procedures to employees, residents, visitors, government agencies, etc., as necessary.

Review the department’s policies and procedures manuals, job descriptions, etc., at least annually for revisions and make recommendations to the Registered Dietitian and / or the Administrator.

Assist in developing methods for determining quality and quantity of food served.

Meet with administration, medical and nursing staff as well as other related departments in planning food service programs and activities.

Ensure that food and nutrition progress notes are informative and descriptive of the services provided and of the resident’s response to the service.

Assist in developing, implementing and maintaining an ongoing QAPI program for the food and nutrition services department.

Visit residents periodically to evaluate the quality of meals served, likes and dislikes, etc.

Assist in the scheduling of care plans and assessments to be presented and discussed at each committee meeting.

Encourage the resident / family to participate in the development and review of the resident’s assessment and plan of care.

Ensure that the care plan identifies any special equipment and utensils the resident may need (e.g., plate guard, enlarged silverware handles, etc.).