BDC Agent
Route 24 Auto GroupSomerset, MA, US1 day ago
Job type
- Full-time
Job descriptionOperates a multi-line phone system and computer Answers incoming calls in a prompt, polite, professional manner, addressing the customer by the name given to the operator. Answers the customer’s questions while being professional, knowledgeable and friendly throughout the call Confirms the customers’ information put in the CRM by the operator and asks for the e-mail address they respond to, adding it to the CRM account. Responds to internet leads assigned to them within 15 minutes, answering the customers questions, providing pricing and selection. Responds to overnight internet leads in the CRM promptly Helps to ensure that the BDC / phones are not left unattended Inform the customer about the current Route 24 Auto Group promotions. Adds detailed notes to customers CRM accounts for each correspondence including, but not limited to, stock numbers, price or lease quotes along with all e-mails back and forth. Meet and greet customers in a friendly professional manner, introducing them to the salesperson selected by a manager. Helps to ensure that all BDC appointments are confirmed by 10am each day and customers who are more than a ½ hour late are called as well as a next day call if there is a no show. Ensures that all hang tags are given to management for all appointments so that the car of choice may be staged for the customer Makes a minimum of 50 outbound follow up calls per day, in addition to follow up e-mails Uses VAuto to search for used cars when taking a used car call 100% Utilization of CLICK to CALL for all Outbound Calls Utilization of ELead Texting tool when applicable Completes all required Phone Ninja Training and maintains certification Excellent Customer Service Skills Good Written and Communication Skills Basic Computer Skills Client Relationship Mnager Experience Highly Organized, with the Ability to Multitask Must be available to work nights and weekends Reynolds and Reynolds / Eleads Experience a plus Medical, Dental, Vision, Life, Disability insurance options 401K Plan Vacation and Sick time Growth Opportunities Paid Training Discounts on products and services
Job Description
Job Description
Position Title : BDC Agent Sales
Job Code : Department :
Business Development Center
Department # : Reports To :
BDC Manager / Director
FLSA Status : Non-Exempt
24 Auto Group is in search of a talented Business Development Coordinator in the Somerset area for our busy call center.
- Experience Preferred nut not necessary
- Energetic and fun work environment
$50,000 to $75,000 a year
Ed Kardon's 24 Auto Group is one of New England's fastest growing, family-owned automotive groups. We currently represent Nissan, Chrysler, Dodge, Jeep, Ram, Subaru, Infiniti and GMC products. With 11 dealerships in Brockton, Mansfield, Easton, Somerset, Dartmouth, East Providence, Plymouth and Westborough, we are well-positioned to meet the transportation needs of our current and future owners.
POSITION SUMMARY The BDC Agent is responsible for processing all phone and internet leads and maintaining minimum month production standards as detailed below.
PRINCIPAL DUTIES AND RESPONSIBILITIES
Qualifications
What We Offer
Create a job alert for this search
Bdc Agent • Somerset, MA, US
Related jobs
Provides accurate information and assistance to customers, which includes responding to inquiries, problem-resolution and selling of company services.
Performs administrative support functions neces...Show moreLast updated: 30+ days ago
Check out these higher-salaried federal law enforcement opportunities with the U.Your current or prior law enforcement experience may qualify you for this career opportunity with the nation's premi...Show moreLast updated: 30+ days ago
NuWest Travel Nursing is seeking a travel nurse RN ED - Emergency Department for a travel nursing job in Oak Bluffs, Massachusetts.
Job Description & Requirements Specialty : ED - Emergency Departmen...Show moreLast updated: 1 day ago
Sales Business Development Center Agent.Join our team and be a part of our excellence!.Mercedes-Benz of Hanover is part of the fast growing Group 1 Automotive, a leader in automotive retail.We are ...Show moreLast updated: 30+ days ago
We are a community of dedicated Sales and Customer Service professionals united by a shared vision to create exceptional customer experiences and drive outstanding service results.As a Sales and Cu...Show moreLast updated: 30+ days ago Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...Show moreLast updated: 25 days ago 
NuWest Travel Nursing is seeking a travel nurse RN ED - Emergency Department for a travel nursing job in Oak Bluffs, Massachusetts.
Job Description & Requirements.We have a new assignment for RN...Show moreLast updated: 30+ days ago
At Citizens, we’re focused on relationship-building and delivering exceptional customer experiences through every interaction.
By fostering deep and lasting relationships, we drive customer loyalty ...Show moreLast updated: 1 day ago
Triage Staffing is seeking a travel nurse RN ED - Emergency Department for a travel nursing job in Oak Bluffs, Massachusetts.
Job Description & Requirements Specialty : ED - Emergency Department Disc...Show moreLast updated: 8 days ago
On-demand access to earned wages, get up to 50% of your earned wages immediately.The following programs are available to help support you as a LAZ employee, .
Health Coaching & Resources....Show moreLast updated: 30+ days ago
Our mission is to provide financial security and peace of mind through our insurance, annuity, and investment solutions.We act with integrity and humanity in all our interactions with our policy ow...Show moreLast updated: 30+ days ago Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...Show moreLast updated: 30+ days ago 
IMPORTANT NOTICE : Duty assignments available at time of offer may include the Southwest Border including prioritized locations.
Border Patrol determines duty assignments at time of offer based on op...Show moreLast updated: 30+ days ago
IMPORTANT NOTICE : Duty assignments available at time of offer may include the Southwest Border including prioritized locations.
Border Patrol determines duty assignments at time of offer based on op...Show moreLast updated: 30+ days ago
First Connect Health is seeking a travel nurse RN ED - Emergency Department for a travel nursing job in Oak Bluffs, Massachusetts.
Job Description & Requirements.First Connect Health Job ID #25-...Show moreLast updated: 30+ days ago East Providence for our busy call center.The BDC Service Agent is responsible for handling potential service opportunities.
This position is an extension of the service advisor and service coordinat...Show moreLast updated: 26 days ago 
Border Patrol Agent (BPA) GL-5 / 7 grade levels IMPORTANT NOTICE : Duty assignments available at the time of offer may include the Southwest Border, including prioritized locations.Ensure you read the...Show moreLast updated: 13 hours ago Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...Show moreLast updated: 25 days ago
- Promoted
Sr Svc Agent / Non-DOT
FedExRandolph, MA, USFull-time
- Promoted
Border Patrol Agent - Experienced (GL9 / GS11)
U.S. Customs and Border ProtectionPawtucket, RI, United StatesFull-time
- Promoted
Travel Nurse RN - ED - Emergency Department - $2,074 per week
NuWest Travel NursingVineyard Haven, MA, USFull-time
- Promoted
Sales BDC Agent - Mercedes-Benz of Hanover
Group 1 AutomotiveHanover, MA, USFull-time
- Promoted
Sales and Customer Service Agent
NavreiPawtucket, RI, USFull-time
- Promoted
Border Patrol Agent - Earn up to $30,000 in Recruitment Incentives
U.S. Customs and Border ProtectionCedar Crest, MA, United StatesFull-time
- Promoted
Travel Nurse RN - ED - Emergency Department
NuWest Travel NursingOak Bluffs, MA, USFull-time
- Promoted
Citizens Branch Manager
CitizensNewport, RI, USFull-time
- Promoted
Travel Nurse RN - ED - Emergency Department - $2,111 per week
Triage StaffingVineyard Haven, MA, USFull-time
- Promoted
Valet Attendant
LAZ ParkingNewport, RI, USFull-time
- Promoted
Life Insurance Sales Agent
NYL - Patrick PiscitelliBrockton, MA, USFull-time
- Promoted
Border Patrol Agent
U.S. Customs and Border ProtectionTaunton, MA, United StatesFull-time
- Promoted
Border Patrol Agent
United States Customs and Border ProtectionBrockton, MT, United StatesFull-time
- Promoted
Border Patrol Agent – Law Enforcement Career, $30,000 Recruitment Incentive
United States Customs and Border ProtectionBrockton, MT, United StatesFull-time
- Promoted
Travel Nurse RN - ED - Emergency Department
First Connect HealthOak Bluffs, MA, USFull-time
- Promoted
BDC Service Agent
Route 24 Auto GroupEast Providence, RI, USFull-time
- Promoted
- New!
Border Patrol Agent - Entry Level
Customs and Border ProtectionNewport, RI, United StatesFull-time
- Promoted
U.S. Border Patrol Agent
U.S. Customs and Border ProtectionProvidence, RI, United StatesFull-time