Mortgage Loan Officer

Mortgage Loan Officer

Charlotte, NC (On-site)

$28.85 / hr (with potential for a baseline incentive during the first six months)

About the Role : We are seeking a proactive and client-focused Mortgage Loan Officer to join our centralized lending team. In this role, you will be a crucial point of contact for new and existing clients, providing expert guidance on a variety of lending solutions. This is an excellent opportunity for a motivated professional to leverage their mortgage and sales experience in a high-volume, dynamic call center environment.

Key Responsibilities :

• Client Consultation & Sales : Handle inbound and outbound calls to assist clients in determining the best financing solutions for home purchases, refinances, or new home equity lines of credit. Analyze clients' financial goals, identify optimal lending products, and submit mortgage applications.
• Process Management : Guide clients through the entire mortgage loan process, from gathering documentation to keeping them informed with consistent communication. Work independently with business partners to resolve issues and expedite the post-sale process.
• Compliance : Maintain a commitment to professional ethics and comply with all federal and state lending regulations and due diligence.
• Relationship Building : Proactively identify opportunities to cross-sell other banking products through partner referrals, ensuring a comprehensive, one-team approach to client care.

Required Qualifications :

Desired Qualifications :