We are looking for an experienced and skilled ServiceNow Architect to lead the implementation of our ITSM, ITOM, and ITAM processes. The ideal candidate will have strong expertise in designing, implementing, and optimizing ServiceNow solutions, along with a deep understanding of ITSM, ITOM, and ITAM processes and best practices.
EXPERIENCE
- At least 5-7 years of experience with ServiceNow (including administration, configuration, and implementation of ITSM, ITOM, and ITAM modules).
- Experience with ITSM, ITOM, and ITAM processes, specifically in implementation, migration, or integration
RESPONSIBILITIES
Lead the implementation project of ServiceNow ITSM, ITOM, and ITAM processes, including analysis, design, development, testing, and deployment.Responsible for overseeing the technical vision and implementation of the system, managing the technical team, and ensuring system integration with internal and external components.Responsible for system capacity and resource planning, ensuring effective communication between system components and external entities.Preferred Certifications
ServiceNow Certified Technical Architect / Master Architect