Salesforce CRM Specialist

We are looking for Business Data Analyst for our client in Philadelphia, PA

Job Title : Business Data Analyst

Job Location : Philadelphia, PA

Job Type : Contract

Job Description :

Pay Range : $50hr - $55hr

The CRM & Data Analytics Specialist will be responsible for translating business requirements into actionable insights and analytical solutions.

The role focuses on CRM and commercial data management, data integration, reporting, and business intelligence to support sales, marketing, and commercial strategies.

The specialist will collaborate across functions to ensure accurate, consistent, and actionable data and provide insights to drive business performance.

Responsibilities :

• Prepare business and data requirements documentation, capturing objectives, data needs, and process dependencies.
• Map CRM and commercial data flows, integrating Salesforce and other enterprise systems to support business use cases.
• Validate and maintain data quality, consistency, and governance across systems.
• Design, develop, and maintain Power BI dashboards and KPI frameworks to measure adoption, sales impact, and marketing effectiveness.
• Support AI / insight readiness by preparing curated data and business context for GPT-based analysis and future AI applications.
• Produce post-deployment impact reports to evaluate how insights and dashboards drive measurable business performance improvements.
• Collaborate with business stakeholders, IT, and analytics teams to ensure alignment of CRM, data, and reporting structures.
• Identify process inefficiencies or data gaps and recommend data-driven solutions.
• Translate complex data and insights into clear, actionable business narratives for leaders and operational teams.

Required Skills And Qualifications :

Preferred Qualifications :