IT Support Technician

For further inquiries regarding the following opportunity, please contact one of our Talent Specialists :

Suthees at 224 369 4243

Christopher at 224 369 0756

Title : IT Support Technician

Location : Lemont, IL

Duration : 6 Months with possible extension

1.0 Background

• The Computing, Environment, and Life Sciences (CELS) directorate at the client seek a motivated and talented technical support individual to provide technical support assistance to its users, particularly for accounts, access, and other Tier-1 support matters. The individual will be a member of the CELS Research Computing teams.

2.0 Scope

3.0 Objectives

4.0 Tasks and Delivery

5.0 Required Knowledge, Skills, and Abilities

7.0 Work Schedule

8.0 Technical Direction of Work

The contractor will take direction from the CELS IT Service Operations Manager.

9.0 Task and Time Reporting

Timesheets will be submitted on a weekly basis and will be approved by client

10.0 Government-Furnished Property

macOS laptop computer will be provided to the contractor to fulfill contract requirements.

11.0 Security Requirements

Access to Client Business Information Systems

12.0 Computer Protection Program

The contractor(s) may have root access to government computers and / or Business Information Systems. The contractor(s) shall adhere to all policies and procedures of the client Computer Protection Program, must not bypass any procedures established to protect data, applications, hardware, or communications at client, must maintain a work environment that will satisfy audit, privacy, and protection requirements, and must report any findings of inadequacies to the technical contact and the Client Cyber Security Representative.