Director of Operations

Overview

Director of Operations – Craighill (Brooklyn, NY)

Compensation : $115,000–$125,000 | Full-Time | On-Site

About Craighill

Launched in 2015, Craighill is a design studio and manufacturing brand based in Brooklyn, NY. We create enduring, beautiful, and useful objects that celebrate material, process, and the satisfaction of thoughtful design.

Rooted in curiosity and craftsmanship, we design products that invite people to engage more deeply with the built world. Our work spans e-commerce, wholesale, and retail channels, and we’re continuing to grow thoughtfully and ambitiously.

We take great pride in our work and are building a team of remarkable people who share our values of Ingenuity, Empathy, Endurance, and Wonder.

The Role

As Craighill’s Director of Operations , you’ll lead and refine the systems that connect design, production, fulfillment, and delivery — ensuring that every Craighill object moves through the world with precision and purpose.

This is a hands-on leadership role for someone with 8–10 years of experience who thrives at the intersection of strategy, craft, and execution . You’ll bring analytical rigor, creativity, and entrepreneurial instincts to help Craighill scale efficiently while maintaining our uncompromising standards for quality and design integrity.

You’ll work closely with the CEO and the Operations team to translate creative vision into operational excellence — ensuring our products are produced and delivered efficiently, thoughtfully, and with care.

Essential Functions

Sales & Operations Planning

• Develop and maintain Sales & Operations Planning (S&OP) processes that align production schedules, inventory, and sales forecasts.
• Create reporting tools and dashboards to track key metrics such as lead times, inventory health, and cost of goods.
• Translate company goals into operational plans that balance efficiency and brand integrity.
• Partner with leadership to forecast growth scenarios and design systems that scale sustainably.

Manufacturing Partnerships & Production Flow

Fulfillment & Logistics

Inventory Planning & Cost Management

Quality & Continuous Improvement

Team Leadership & Collaboration

Qualifications

Personal Attributes

Tools You’ll Use

Benefits

Why Craighill?

Joining Craighill means helping to build the operational foundation of a design brand that’s growing thoughtfully and ambitiously. You’ll help create the systems and partnerships that allow creativity and precision to coexist — building infrastructure that reflects our belief in thoughtful, enduring design.

If you’re energized by the intersection of design, systems, and operational excellence, and you want to help shape the future of a brand that values both beauty and discipline, we’d love to hear from you.

To apply, please submit a resume and cover letter containing the following information to jobs@craighill.co

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