Director of Operations

Director of Operations

The New York City Department of Housing Preservation & Development (HPD) promotes quality and affordability in the city's housing, and diversity and strength in the city's neighborhoods because every New Yorker deserves a safe, affordable place to live in a neighborhood they love. - We maintain building and resident safety and health - We create opportunities for New Yorkers through housing affordability - We engage New Yorkers to build and sustain neighborhood strength and diversity. HPD is entrusted with fulfilling these objectives through the goals and strategies of "Housing Our Neighbors : A Blueprint for Housing and Homelessness," Mayor Adams' comprehensive housing framework. To support this important work, the administration has committed $5 billion in new capital funding, bringing the 10-year planned investment in housing to $22 billion the largest in the city's history. This investment, coupled with a commitment to reduce administrative and regulatory barriers, is a multi-pronged strategy to tackle New York City's complex housing crisis, by addressing homelessness and housing instability, promoting economic stability and mobility, increasing homeownership opportunities, improving health and safety, and increasing opportunities for equitable growth.

Your Team : HPD's Office of Development leads the agency's effort in implementing the Mayor's Housing Plan. This is achieved in close collaboration with HPD colleagues, other City and state agencies, and the New York City Housing Development Corporation (HDC). The Office of Development's Division of Homeownership Opportunities and Preservation creates and preserves affordable homes to facilitate generational wealth-building, maintain housing quality, and address the legacy of discrimination, segregation, and concentrated poverty. We do so by providing financial assistance to low- and middle-income homeowners, limited equity cooperatives, and community land trusts. The Division manages several programs organized amongst three components : Small Homes Stabilization : - HomeFix, Project Help, programs, which provide access to affordable low- or no-interest and potentially forgivable loans and grants for home repairs as well as resiliency or energy efficiency improvements to eligible owners of one- to four-family homes in New York City in partnership with nonprofit organizations - Plus One Accessory Dwelling Unit (ADU) program that finances ADU conversions in small homes and newly authorized basement legalizations under local law - Community Restoration Fund, which facilitate the acquisition of distressed mortgage notes from mortgage lenders and repositions these assets to preserve affordable homeownership and rental opportunities. - The Zombie Homes initiative to develop an acquisition strategy for vacant and abandoned homes and reposition them as affordable homeownership opportunities.

Homeownership & Shared Equity : - The Affordable Neighborhood Cooperative Program (ANCP), which selects qualified developers to rehabilitate distressed city-owned occupied multi-family properties, managed by the Tenant Interim Lease Program, to create affordable cooperatives for low- and moderate-income households. - The Open Door program, which funds construction of cooperative and fee simple buildings to low, moderate- and middle-income families - Special Homeownership Initiatives, which includes HPD's Community Land Trust (CLT) Initiatives designed to ensure community stewardship of land and long-term housing affordability, the Small Homes Rehab program, which works with nonprofit developers to rehab existing public sites and privately owned 1-4 family homes to create affordable homeownership opportunities for low-income New Yorkers, and other efforts to expand homeownership production.

Downpayment Assistance : - The HomeFirst program, which provides financial assistance towards down payment and closing costs for first-time homebuyers

Your Impact : The Division of Homeownership Opportunities and Preservation (HOP) seeks an experienced professional with strong leadership, analytical, and management abilities to be the Director of Operations (DofO) responsible for all areas of operation within the division of more than 40 staff across three teams. The Division is part of HPD's Preservation arm and administers multiple programs that facilitate the rehabilitation and stabilization of multifamily buildings, provides support to existing homeowners of 1-4 family small homes, and create new opportunities for access to homeownership throughout New York City. The DOFO reports to the Assistant Commissioner of Homeownership Opportunities and Preservation and plays a key role in developing and supervising division operations and activities, including personnel, budget, policy, and planning actions for all three components of the division.

Your Responsibilities : Division Liaison The DOFO will be a liaison to the Chief of Staff in the Office of Development and a main point of contact in coordinating activities with other Divisions across the Office of Development and HPD. The DOFO is responsible for ensuring that the Division is up to date with the latest news from various areas of the agency. This could include but may not be limited to new reporting requirements, policy initiatives, training opportunities, current events related to housing, etc. Division Operations & Personnel Support The DOFO will direct, coordinate, and conduct operational activities for the Division, providing strategy, tracking, and oversight for program operations areas such as production targeting, fiscal / budget, technology needs, workspace coordination and personnel matters. The DOFO may further assist the Assistant Commissioner by analyzing and creating reports on the production output of the Division in a manner that facilitates decision making, strategizing, and forecasting. The DOFO facilitates personnel and hiring actions for each program area within the division. The DOFO will assess the training needs of the entire division and ensure that Division staff have the training necessary to effectively carryout their duties. At times, the DOFO may need to represent the Assistant Commissioner and the Division at meetings and be called upon by the Assistant Commissioner to assist in the preparation of materials for internal and external meetings. Programmatic Support The DOFO will play an important supportive role to the Directors of programs within the division and is expected to understand the development process for creating affordable housing. The DofO is considered a critical contributor to the development of programmatic policy and procedures that are in line with the goals of the entire Division. The DofO will assist the Assistant Commissioner and Directors in evaluating existing programs to help ensure programs or special initiatives are meeting intended goals. The DofO will also assist the Assistant Commissioner on the development, planning, and execution of new initiatives and programs. This could include but may not be limited to coordinating with other divisions, research, developing proposals, meetings with elected officials, and brainstorming new program needs. The DofO will play an integral role in developing policy regarding programmatic and personnel matters within the Division. The DOFO may be assigned other duties, as needed, by the Assistant Commissioner.

Education : 1. A baccalaureate degree from an accredited college and two years of full-time, satisfactory professional experience in planning, analysis, coordination and / or development of housing projects or programs; or 2. Graduate study from an accredited college in the field of urban studies, city planning, real estate development, public administration, public policy, finance, community organization, architecture, or urban design, may be substituted for up to one year of the required experience on the basis of 30 credits for one year. However, all candidates must have at least a baccalaureate degree and one year of the experience described in "1" above.

Preferred Skills : - Project management experience; - Strong analytical, research, organizational, and quantitative skills; - Familiarity with financial modeling and business process analysis is a plus; - Demonstrated ability to meet deadlines and manage projects in a timely manner; - Experience in staff management and talent recruitment; - Ability to perform complex tasks with limited supervision; - Excellent verbal, written communication, and presentation skills; - Excellent interpersonal skills and ability to work effectively in collaboration with others and in the supervision of others; - Strong follow-through and focus on timely results; - Experience working for or working with government agencies or government programs related to affordable housing development; - Knowledge of NYC government, housing issues and the real estate development process.