Window Service Technician

Ignite Your Career At Builders FirstSource

Builders FirstSource, America's largest supplier of building materials, value-added components and building services to the professional market, invites you to join our team. The #1 name in our industry, we help make the dream of home ownership more achievable every day. At BFS, you'll be equipped with all the tools, training, and resources you need, and you'll be empowered to try new things, gain new experiences, and build a career with unlimited horizons.

Purpose

Manages sales, supply chain and sales support activities related to an assigned product or product line, including inventory, purchasing, delivering, and service in order to maximize revenues and profitability, especially in relation to competitor products. Conducts comparative analysis against competitors and provides strategic planning of product direction and features.

Essential Duties And Responsibilities

• Inspections and assessments : Conduct service evaluations to identify and diagnose issues with window and door products under warranty, as well as for general repair.
• Repair and installation : Repair or replace broken glass, seals, sashes, frames, and hardware to ensure proper function. They may also install new or replacement window and door units.
• Measurement : Take precise measurements for custom orders and new installations to ensure a perfect fit.
• Customer service : Interact directly with customers, explaining repair issues and maintenance recommendations to ensure high customer satisfaction.
• Tool and equipment management : Maintain and organize company vehicles and tools, ensuring they are in good working condition.
• Safety compliance : Adhere to all company and safety protocols, including those from OSHA, when performing duties, especially when working with heavy materials or at heights.
• Documentation and reporting : Fill out necessary paperwork, track materials used and record all service actions in a timely manner.
• Inventory and restocking : Maintain a stocked vehicle with common parts and products and coordinate with the service team to order specialized replacement parts.

Supervisory Responsibilities

This job has no supervisory responsibilities.

Minimum Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required.

Competencies

Work Environment / Physical Activity

At BFS, we want you and your career to be greater than what you ever could have expected. Our supportive, people-first culture will build you up and empower you to do more, be more, and become better every day. Join us and see what's possible when you can rise to new challenges, learn new skills, and add to your career tool belt every day.

In addition to the base wage listed, team members are eligible to earn an additional incentive subject to changes in plan design and documents and in accordance with applicable law. Eligibility and the amount of the incentive varies based on the terms and conditions of the locations' active incentive plan for the respective year.

Builders FirstSource is an Equal Opportunity / Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status or status as an individual with a disability.