Talent.com
No longer accepting applications
Manager of Mid-Market Customer Success

Manager of Mid-Market Customer Success

VirtualVocationsSouthport, Indiana, United States
11 days ago
Job type
  • Full-time
Job description

A company is looking for a Manager of Mid-Market Customer Success.

Key Responsibilities

Lead and mentor a team of Mid-Market Customer Success Managers to drive retention and expansion outcomes

Develop scalable processes and playbooks to foster continuous improvement within the team

Collaborate with cross-functional teams to align customer needs and lead business reviews on CS initiatives

Required Qualifications

5+ years of experience in Customer Success, Account Management, or related fields, with at least 1 year in a leadership role

Proven track record of managing a CSM team and achieving retention and growth targets

Strong background in SaaS, eCommerce, or digital marketing with a data-driven approach

Experience with AI-driven Customer Success platforms or automation tools

Ability to leverage data and insights to drive customer outcomes

Create a job alert for this search

Manager Of Customer • Southport, Indiana, United States

Related jobs
  • Promoted
Customer Success Manager

Customer Success Manager

VirtualVocationsSouthport, Indiana, United States
Full-time
A company is looking for a Customer Success Manager for Higher Education.Key Responsibilities Build and maintain strong customer relationships for assigned accounts Secure account renewals, cros...Show moreLast updated: 30+ days ago
  • Promoted
Customer Marketing Manager

Customer Marketing Manager

VirtualVocationsIndianapolis, Indiana, United States
Full-time
A company is looking for a Customer Marketing Manager to develop and execute marketing strategies for customer engagement and retention. Key Responsibilities Develop and optimize targeted programs...Show moreLast updated: 30+ days ago
  • Promoted
Sales Enablement Program Manager

Sales Enablement Program Manager

VirtualVocationsSouthport, Indiana, United States
Full-time
A company is looking for a Sales Enablement Program Manager to strategize, implement, and oversee global training programs. Key Responsibilities Develop and maintain a multi-tiered training roadma...Show moreLast updated: 30+ days ago
  • Promoted
Senior Customer Success Manager, Data Cloud (Multiple Levels)

Senior Customer Success Manager, Data Cloud (Multiple Levels)

Stypi (Acquired by Salesforce)Indianapolis, IN, US
Full-time
Salesforce is the #1 AI CRM, where humans with agents drive customer success together.And innovation isn't a buzzword it's a way of life. The world of work as we know it is changing and we're looki...Show moreLast updated: 30+ days ago
  • Promoted
Director of Customer Success

Director of Customer Success

VirtualVocationsIndianapolis, Indiana, United States
Full-time
A company is looking for a Director of Customer Success.Key Responsibilities Build, scale, and lead the Customer Success organization, ensuring alignment with customer objectives Design and exec...Show moreLast updated: 30+ days ago
  • Promoted
Customer Success Manager

Customer Success Manager

John Wiley & Sons Inc.Indianapolis, IN, United States
Full-time
Our mission is to unlock human potential.We welcome you for who you are, the background you bring, and we embrace individuals who get excited about learning. Bring your experiences, your perspective...Show moreLast updated: 30+ days ago
  • Promoted
Senior Client Success Manager

Senior Client Success Manager

VirtualVocationsSouthport, Indiana, United States
Full-time
A company is looking for a Senior Client Success Manager.Key Responsibilities Cultivate relationships with C-Level leaders and business counterparts to ensure strategic alignment and effective sa...Show moreLast updated: 30+ days ago
  • Promoted
  • New!
Customer-Facing Project Manager

Customer-Facing Project Manager

VirtualVocationsIndianapolis, Indiana, United States
Full-time
A company is looking for a Project Manager.Key Responsibilities : Serve as the primary conduit between various teams and stakeholders, ensuring seamless communication about project status Provide...Show moreLast updated: 18 hours ago
  • Promoted
Customer Success Specialist

Customer Success Specialist

VirtualVocationsSouthport, Indiana, United States
Full-time
A company is looking for a Customer Success Professional - Remote.Key Responsibilities Serve as the primary contact for key account sales teams, facilitating communication across internal functio...Show moreLast updated: 30+ days ago
  • Promoted
Success Operations Program Manager

Success Operations Program Manager

RelativityIndianapolis, IN, United States
Full-time
Relativity's Success Operations team drives strategy, planning, and execution for the company's post-sale Customer Success organization. We are trusted thought and execution partners to department l...Show moreLast updated: 20 days ago
  • Promoted
Customer Success Manager - Quality Management

Customer Success Manager - Quality Management

Greenlight GuruIndianapolis, IN, US
Full-time
Customer Success Manager - Quality Management.At Greenlight Guru, we help the world's most innovative medical device companies bring high-quality, life-changing products to market faster.We serve 1...Show moreLast updated: 30+ days ago
  • Promoted
Director of Revenue Enablement

Director of Revenue Enablement

VirtualVocationsIndianapolis, Indiana, United States
Full-time
A company is looking for a Director of Revenue Enablement to design and lead programs that support Sales, Customer Experience, and Partnerships teams. Key Responsibilities Set the direction for Re...Show moreLast updated: 30+ days ago
  • Promoted
Senior Manager, Customer Success Management (Nonprofit)

Senior Manager, Customer Success Management (Nonprofit)

Stypi (Acquired by Salesforce)Indianapolis, IN, US
Full-time
Nonprofit Account Success Leader.Salesforce is the #1 AI CRM, where humans with agents drive customer success together.And innovation isn't a buzzword it's a way of life.The world of work as we kn...Show moreLast updated: 5 days ago
  • Promoted
Customer Success Manager - Higher Education

Customer Success Manager - Higher Education

Stypi (Acquired by Salesforce)Indianapolis, IN, US
Full-time
Customer Success Manager (CSM) Education Portfolio.Salesforce is the #1 AI CRM, where humans with agents drive customer success together. And innovation isn't a buzzword it's a way of life.The worl...Show moreLast updated: 18 days ago
  • Promoted
Customer Success Manager

Customer Success Manager

Links Technology SolutionsCarmel, IN, US
Full-time
We’re seeking a dynamic customer success manager to join our client's team.You will be responsible for understanding our customers’ needs, ensuring excellent customer experience, fo...Show moreLast updated: 3 days ago
  • Promoted
Regional Client Success Lead

Regional Client Success Lead

VirtualVocationsSouthport, Indiana, United States
Full-time
A company is looking for a Regional Client Success Lead to manage client relationships and drive client success strategies. Key Responsibilities Develop and maintain strong client relationships to...Show moreLast updated: 15 days ago
  • Promoted
Revenue Enablement Manager

Revenue Enablement Manager

VirtualVocationsSouthport, Indiana, United States
Full-time
A company is looking for a Revenue Enablement Manager.Key Responsibilities Design and implement scalable enablement systems to enhance revenue productivity and sales effectiveness Develop and ma...Show moreLast updated: 30+ days ago
  • Promoted
  • New!
Enterprise Customer Success Manager

Enterprise Customer Success Manager

Workiva, Inc.Indianapolis, IN, United States
Full-time
Enterprise Customer Success Manager (ECSM).Workiva is a dynamic role focused on customer happiness and growth.By building strong relationships, understanding customers, and collaborating with inter...Show moreLast updated: 16 hours ago
  • Promoted
Client Success Manager

Client Success Manager

VirtualVocationsIndianapolis, Indiana, United States
Full-time
A company is looking for a Client Success Manager - US Remote.Key Responsibilities Deliver outstanding customer support across all products and services in the USA and Canada Manage onboarding, ...Show moreLast updated: 30+ days ago
  • Promoted
Customer Success Manager (Core Clouds) - Public Sector, Nonprofit

Customer Success Manager (Core Clouds) - Public Sector, Nonprofit

Stypi (Acquired by Salesforce)Indianapolis, IN, US
Full-time
Salesforce is the #1 AI CRM, where humans with agents drive customer success together.And innovation isn't a buzzword it's a way of life. The world of work as we know it is changing and we're looki...Show moreLast updated: 4 days ago