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Director of Outpatient Services - Behavioral Health

Director of Outpatient Services - Behavioral Health

Goodwin RecruitingChestnut Hill, MA, US
6 days ago
Job type
  • Full-time
Job description

Job Description

Job Description

The Director of Outpatient Services provides leadership and oversight for Partial Hospitalization Programs (PHPs), ensuring the delivery of high-quality, recovery-oriented behavioral health care. This role manages day-to-day operations, clinical and administrative staff, program compliance, quality improvement, and external partnerships across multiple sites.

Key Responsibilities

  • Lead and manage all PHP operations across designated locations.
  • Recruit, supervise, and support clinical and administrative staff, including graduate interns.
  • Oversee interdisciplinary care teams to ensure integrated, patient-centered treatment.
  • Ensure compliance with state, federal, and accreditation requirements (DMH, Joint Commission, CMS, managed care).
  • Monitor billing practices and ensure fiscal accountability.
  • Develop and maintain referral relationships with hospitals, schools, and community agencies.
  • Drive program growth and quality improvement initiatives.

Qualifications

  • Graduate degree in human services (MSW, MA, MS, PhD, EdD, or equivalent).
  • Independent Massachusetts clinical licensure (LICSW preferred; LMHC acceptable).
  • Minimum 5 years of progressive behavioral health leadership experience, with at least 3 years in PHP / IOP program management.
  • Strong knowledge of regulatory and payer requirements.
  • Demonstrated leadership, organizational, and communication skills.
  • Commitment to trauma-informed, patient-centered care.
  • Preferred

  • Experience in co-occurring mental health and substance use treatment.
  • Familiarity with EHR systems and clinical documentation.
  • Background in program development and expansion.
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    Director Of Behavioral Health • Chestnut Hill, MA, US

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