Territory Sales Manager

Job Description

Job Description

Territory Sales Manager

Location : Austin, TX (Required)

Travel : 50-60% (Texas and assigned territories)

Reports to : Head of Partnerships

Application Process at the bottom of this post.

About Eterneva

Eterneva transforms how people memorialize their loved ones by creating real diamonds from the carbon in ashes or hair. We're not just making beautiful diamonds - we've pioneered a participatory grief healing experience that guides families through their journey. What started as a direct-to-consumer business has evolved into a successful channel partnership model, working with funeral homes nationwide to reach families during their most vulnerable moments through trusted partners.

We're a mission-driven, profitable, and growing startup backed by Mark Cuban (Shark Tank) and other leading investors. Our culture is fast-paced, collaborative, and impact-oriented.

The Opportunity

We're hiring a Territory Sales Manager to help us build and scale our funeral channel. You'll own a portfolio of high-potential funeral home accounts, developing the relationships and strategies that drive real revenue growth. This isn't just account management - it's entrepreneurial channel building. You'll collaborate closely with leadership to refine our playbook and shape the strategies that scale as we grow our team - while also working directly with families, guiding them in moving forward in the process.

If you're energized by turning partner relationships into revenue, thrive in collaborative environments where you can contribute ideas while executing with excellence, and want to be part of building something meaningful alongside a passionate team, this role will light you up.

This role is based in Austin, TX so you can work side-by-side with our founder during your ramp - shadowing trainings, sitting in on customer calls, and becoming a true expert in our approach before taking full ownership of your accounts.

The Role

Account Management & Partner Development (50% of time)

Partner relationship building : Become the trusted advisor to funeral directors in your accounts - build relationships so strong they text you first when they have a family

Training & enablement : Deliver engaging in-person and virtual training sessions, teaching our partners how to share Eterneva with families

Ongoing engagement : Text / call funeral directors, conduct monthly location visits, host sales contests, and create recognition programs

Relationship nurturing : Develop strategies to support each funeral director's journey - from their first referral to becoming a true champion of Eterneva - through thoughtful touchpoints, recognition, and resources tailored to where they are

Market development : Execute our proven local market playbook - map your accounts, build leadership relationships, train every location, and systematically activate each funeral director

Revenue Generation (30% of time)

Quota responsibility : Drive monthly revenue targets through your portfolio of assigned accounts (primarily Texas + additional market)

Support partner-referred families : Connect and consult with families referred by funeral directors, collaborate with the funeral director throughout the process, close the deal, and ensure smooth handoffs

Pipeline management : Own 50-75 active opportunities at any given time from referral to close

Referral cultivation : Develop strategies to increase referral volume and conversion rates from your partner accounts

Operational Excellence (20% of time)

CRM discipline : Keep pipeline current, log all partner interactions, track deal stages and next steps

Partner coordination : Work with funeral directors to gather family information, provide status updates, and ensure smooth customer experience

Onboarding support : Get new funeral homes set up with contracts, materials, and training

Strategic thinking : Collaborate with leadership on playbook refinement, market expansion, and program optimization

Who You Are

Must-Haves :

3-4 years of sales experience with proven revenue results : ideally in relationship-driven environments where you work through others to drive outcomes

Relationship-building superpower : You make people feel heard, build trust quickly, and stay top-of-mind through genuine connection

Sales DNA : You're motivated by winning, comfortable asking for business, and energized by hitting targets

Execution excellence : Strong follow-through, detail-oriented, can manage multiple priorities without dropping balls

Pipeline discipline : Experience managing opportunities through Salesforce CRM with strong organizational habits

Road warrior mentality : Comfortable traveling 50-60% (primarily Texas), walking into locations cold, and winning people over in person

Startup adaptability : Thrive in ambiguity, excited to build alongside leadership rather than execute a perfect playbook

Driver’s license, clean driving record, & reliable transportation

Austin-based : Live in Austin or willing to relocate (non-negotiable for this role)

Ideal Backgrounds :

Business development / new market development launching new partnerships and markets from scratch

Channel / partner sales in B2B environments

Recruiting / staffing sales (particularly account management side)

Pre-need counselors from funeral industry (must demonstrate strong sales track record)

You'll Love This Job If You :

Get energy from building genuine relationships AND driving revenue

Love the puzzle of "how do I get this partner to send me more referrals?"

Are naturally curious and a great listener who asks good questions

Enjoy being out in the field meeting people face-to-face

Are a "Swiss Army knife" who can switch between sales calls, training sessions, and CRM updates

Want meaningful work helping families through grief while building a business

Thrive in collaborative environments where you contribute ideas while staying aligned with team direction

Are coachable and excited to learn from leadership while bringing your own insights

Are motivated by being part of a small, high-impact team building something together

Get excited about executing with excellence on a proven approach while helping refine it

What We Offer

Compensation & Benefits :

Competitive salary & commission earning potential

Health benefits – Medical (base healthcare plan 100% paid for employees), Dental, Vision and Life Insurance

Competitive PTO

Employee diamond pricing

Growth & Impact :

Work directly with founder

Help build and scale channel program

Potential to grow into leadership role as team expands

Meaningful work at intersection of grief support and entrepreneurship

Austin-based role with vibrant, mission-driven team culture

How to Apply

Submit your resume here : https : / / app.box.com / f / 478946bdc37d4bd2ab826771a5fa12fc

Eterneva is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.