Salesforce Service Cloud Architect

Must Have Technical / Functional Skills

• Mandatory architect certifications
• Mandatory knowledge of Service cloud
• Preference will be given on FSL(Salesforce Field Service)
• Preferred implementation expertise in Sales and Service cloud
• Agentforce working knowledge will be preferred
• Experience in salesforce org merge, integration and data quality / migration design
• Experience in designing and developing software components and having a very strong Service Oriented Architecture and integration background.
• Salesforce.com integration experience, including between different business systems as well as working with integration tools.
• Proficiency in programming using Salesforce SFDC, Force.com, Java, JavaScript, and XML and their use in the development of CRM solutions.
• Strong experience with configuration, customization, programming with APEX APIs, APEX Triggers, and implementing new instances of Salesforce.com from scratch.
• Strong practical deployment knowledge of VisualForce, Flex, Salesforce configurations, Apex classes, APEX Web services, API, AppExchange deployment, and Salesforce.com s-controls.
• Ability to define the system landscape, to identify gaps between current and desired end-states, and deliver a CRM solution.
• Additional Salesforce.com experience includes Workflow Alerts and Actions, and Approval Workflow.
• Programming experience with the following languages, J2EE, HTML XML, SQL, Oracle.
• Excellent communication skill required to communicate with executive stakeholders and be on workshops with IT and business

Roles & Responsibilities

Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.