Operations Coordinator

A company is looking for an Operations Coordinator to ensure seamless care delivery for older adults.

Key Responsibilities

Ensure timely and accurate caregiver scheduling, especially during same-day changes or emergencies

Serve as the first point of contact for urgent client and family needs, providing clear updates and support

Execute operational tasks including check-ins, staffing activities, and managing inbound communications

Required Qualifications

3+ years of experience in customer service or operations in a healthcare, staffing, or call center environment

Hands-on experience with real-time scheduling, dispatch, or triage

Demonstrated tech fluency, with comfort navigating multiple platforms (CRM, EMR, or workforce management tools)

Reliable attendance and commitment to full participation in training and ongoing shifts

Consistent tenure and accountability in previous roles