Talent.com
Licensed Branch Customer Service and Sales Rep - Aurora, CO
Licensed Branch Customer Service and Sales Rep - Aurora, COThe Auto Club Group • Aurora, CO, United States
Licensed Branch Customer Service and Sales Rep - Aurora, CO

Licensed Branch Customer Service and Sales Rep - Aurora, CO

The Auto Club Group • Aurora, CO, United States
30+ days ago
Job type
  • Full-time
Job description

It's a great time to join AAA The Auto Club Group!

JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD

Job Type : Full time

Exempt / Non Exempt :

Hourly

Job Description : Job Description

$2500 Sign On Bonus for new hires

  • To qualify for the Sign-On Bonus, applicants must be new to ACG (not applied in the last 180 days). There is a 1-year payback clause if your employment is terminated prior to completing 12 months of employment. Additional details can be provided by our Recruiting Team at the time of application

Why Choose a Career with the AAA The Auto Club Group (ACG)

  • Established brand that has been around for over 100 years. Our members know and trust us!
  • Branch Offices house travel, membership, insurance sales and support employees
  • You will be challenged to drive new business with competitive products and help retain The Auto Club Group's 14+ million members.
  • Excellent Opportunities to Build a Career Path :

    The Licensed Customer Service Representative can be the start of a long-term career with The Auto Club Group. Your position could lead to a rewarding career and opportunities to grow and pursue other ACG roles such as :

  • Other Branch positions - Field Insurance Sales Agent, Travel Agent or
  • Other Departments such as :
  • Call Centers (ERS, Sales and Service, etc.)
  • Automotive Services
  • Claims
  • Underwriting and more
  • A DAY IN THE LIFE of a Licensed Customer Service Representative

    The Auto Club Group is seeking Licensed Customer Service Representatives who can promote ACG products and services, promote customer satisfaction, and participate in office events to help generate revenue by improving member awareness of products. As the face of our branch, you will greet our customers and provide peace of mind by servicing their needs.

  • Provides a high level of support services to members related to the sales and service function including servicing insurance policies, processing applications, renewals and amendments and selling travel, tours, airline tickets and membership products
  • Generates leads, update members on travel and insurance specials, and provides travel information
  • Provides cashiering services to members including taking insurance payments (initial, installment, lapse or reinstatement), travel and membership payments, sale of tickets and travel money products, processing remittance / depository transfers and balancing cash drawer
  • Responds to customer inquiries and refers to agent when appropriate
  • Provides a high level of administrative support to Travel and Insurance Agents during peak periods
  • Provides customer assistance through the performance of sales processing activities and assists management in the basic training of less senior personnel
  • Conducts outbound promotional calls for insurance and / or travel products
  • Participates in a team environment to promote customer satisfaction and consistent service following the customer service model
  • Receives and resolves member / customer complaints and seeks assistance from management in complaint resolution as necessary
  • Participates in office events developed to generate revenue, improve member awareness of products, and support local community activities
  • Other duties as assigned
  • HOW WE REWARD OUR EMPLOYEES

    Our Auto Club Group Licensed Customer Service Representatives earn a competitive hourly wage of $23.00 with additional incentives and an annual bonus potential based on performance.

    ACG offers excellent and comprehensive benefits packages :

  • Medical, dental and vision benefits
  • 401k Match
  • Paid parental leave and adoption assistance
  • Paid Time Off (PTO), company paid holidays, CEO days, and floating holidays
  • Paid volunteer day annually
  • Tuition assistance program, professional certification reimbursement program and other professional development opportunities
  • AAA Membership
  • Discounts, perks, and rewards and much more
  • WE ARE LOOKING FOR CANDIDATES WHO

    Required Qualifications :

  • Active State Property & Casualty License or ability to attain within 90 days of start date
  • Education :

  • High School Diploma or equivalent
  • Work Experience :

  • Providing a high level of customer-focused service
  • Servicing insurance policies and processing applications, renewals and amendments, and taking payments
  • Responding to billing and coverage questions
  • Promoting sale of insurance products and / or travel and membership products
  • Outbound promotional calls for insurance and / or travel
  • Computer software applications (Word, Excel, etc.) and Web based operations
  • Successful candidates will possess :

  • Insurance and travel terminology
  • General insurance and / or travel regulations
  • Underwriting procedures
  • Sales regulatory and compliance guidelines
  • Travel Systems (e.g. Focal Point, View point, ITT, AXIS, etc.) and / or Insurance Systems (e.g. PPS, POS, IMS, IPM) and / or membership systems
  • Communicate effectively (verbal and written) with others in a work environment
  • Perform mathematical calculations to accurately perform monetary transactions
  • Work effectively in a Team environment
  • Exceed member expectations relating to professionalism of demeanor, efficient and effective customer service (on phone or in person) and maintenance of workstation and office facility
  • Work irregular hours including holidays and weekends (may include community events)
  • Work under pressure in a high volume, fast paced customer service environment
  • Work Environment

    This is an in-office position. Employees will service ACG members in-person and are based on site in an ACG branch facility.

    Who We Are

    Become a part of something bigger.

    The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14+ million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America.

    By continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life's journey through insurance, travel, financial services, and roadside assistance.

    And when you join our team, one of the first things you'll notice is that same, whole-hearted, enthusiastic advocacy for each other.

    We have positions available for every walk of life! AAA prides itself on creating an inclusive and welcoming environment of diverse backgrounds, experiences, and viewpoints, realizing our differences make us stronger.

    To learn more about AAA The Auto Club Group visit www.aaa.com

    Important Note :

    ACG's Compensation philosophy is to provide a market-competitive structure of fair, equitable and performance-based pay to attract and retain excellent talent that will enable ACG to meet its short and long-term goals. ACG utilizes a geographic pay differential as part of the base salary compensation program. Pay ranges outlined in this posting are based on the various ranges within the geographic areas which ACG operates. Salary at time of offer is determined based on these and other factors as associated with the job and job level.

    The above statements describe the principal and essential functions, but not all functions that may be inherent in the job. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfill these requirements.

    The Auto Club Group, and all its affiliated companies, is an equal opportunity / affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status.

    Regular and reliable attendance is essential for the function of this job.

    AAA The Auto Club Group is committed to providing a safe workplace. Every applicant offered employment within The Auto Club Group will be required to consent to a background and drug screen based on the requirements of the position.

    Create a job alert for this search

    Licensed Customer Service • Aurora, CO, United States

    Related jobs
    Financial Customer Service Rep (Growth Potential)

    Financial Customer Service Rep (Growth Potential)

    TEKsystems • Denver, CO, United States
    Full-time
    Launch Your Career as a Financial Customer Support Representative! •Location : • Near Cherry Creek Mall, Denver, CO.Are you passionate about helping people make smart financial decisions? Do you thr...Show more
    Last updated: 1 day ago • Promoted
    Customer Service & Inside sales

    Customer Service & Inside sales

    AlphaGraphics • Denver, CO, US
    Full-time
    Job Opportunity At AlphaGraphics.This position is with a growing print and promotional products company located in Arvada, SE Denver and Golden. There are three positions open.This position is sugge...Show more
    Last updated: 30+ days ago • Promoted
    Sales Representative

    Sales Representative

    LIBERTY NATIONAL • Castle Rock, CO, US
    Full-time
    A Sales Career That Grows With You.Are you looking for a career path that gives you the freedom and flexibility to control your schedule, but also has the security and stability of a large company?...Show more
    Last updated: 30+ days ago • Promoted
    Licensed Branch Customer Service and Sales Rep - Parker, CO

    Licensed Branch Customer Service and Sales Rep - Parker, CO

    The Auto Club Group • Parker, CO, United States
    Full-time
    It's a great time to join AAA The Auto Club Group!.JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD.To qualify for the Sign-On Bonus, applicants must be new to ACG (not applied in the last 18...Show more
    Last updated: 17 days ago • Promoted
    Customer Service / Sales

    Customer Service / Sales

    Home Depot (Retail) • Littleton, CO, US
    Full-time
    Position Purpose : Customer Service / Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about produc...Show more
    Last updated: 30+ days ago • Promoted
    Need a gig? Deliver with Uber Eats!

    Need a gig? Deliver with Uber Eats!

    Uber eats • Strasburg, DC, US
    Full-time +1
    Delivering with Uber is an alternative to a part-time or full-time job and can get you earning cash quickly.Delivering with Uber allows you to earn quick cash while maintaining the flexibility your...Show more
    Last updated: 2 days ago • Promoted
    Customer Service Sales Representative (Bilingual required)

    Customer Service Sales Representative (Bilingual required)

    Fred Loya Insurance • Castle Rock, CO, US
    Full-time
    Restrictions Apply / Inquire for details).We will pay you based on your experience.We offer to our employees’ Health, Vision & Dental Insurance. Opportunities for advancement and travel.Fred...Show more
    Last updated: 8 days ago • Promoted
    Sales & Service Advisor

    Sales & Service Advisor

    Big Brand Tire & Service • Aurora, CO, US
    Full-time
    Buckley Road, Aurora, CO 80017.Additional earning opportunities : .What Is The Job Of A Sales & Service Advisor?.Sales and Service advisors provide exceptional customer service to our guests while co...Show more
    Last updated: 30+ days ago • Promoted
    Want Cash Jobs? Earn With Uber Instead

    Want Cash Jobs? Earn With Uber Instead

    Uber eats • Strasburg, DC, US
    Full-time +1
    Delivering with Uber is an alternative to a part-time or full-time job and can get you earning cash quickly.Delivering with Uber allows you to earn quick cash while maintaining the flexibility your...Show more
    Last updated: 2 days ago • Promoted
    Branch Customer Service and Sales Rep - Littleton, CO

    Branch Customer Service and Sales Rep - Littleton, CO

    The Auto Club Group • Littleton, CO, United States
    Full-time
    It's a great time to join AAA The Auto Club Group!.JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD.Why Choose a Career with the AAA The Auto Club Group (ACG). Established brand that has been ...Show more
    Last updated: 22 days ago • Promoted
    LF Sales Rep

    LF Sales Rep

    Leaf Home • Denver, CO, US
    Full-time
    LeafFilter Gutters and Gutter protection.No cold calling- no sweepstake giveaway- real people confirming your leads.Are you tired of cold calling looking for new business? Tired of the constan...Show more
    Last updated: 30+ days ago • Promoted
    Customer Service Representative - Aurora

    Customer Service Representative - Aurora

    Alpine Bank Opportunities • Aurora, CO, US
    Full-time
    Customer Service Representative - Aurora.The Customer Service Representative is an entry-level position that is focused on meeting the needs of Bank customers by providing exceptional customer serv...Show more
    Last updated: 7 days ago • Promoted
    Financial Relationship Banker (Buckley- Aurora, CO)

    Financial Relationship Banker (Buckley- Aurora, CO)

    Huntington • Aurora, CO, US
    Full-time
    Our branch banking roles offer a welcoming and inclusive team environment where you are empowered every day to help our customers achieve their financial goals. Our branch colleagues have an opportu...Show more
    Last updated: 30+ days ago • Promoted
    Dispatcher - Customer Service Representative - Aurora, CO

    Dispatcher - Customer Service Representative - Aurora, CO

    ARS / Rescue Rooter • Aurora, CO, US
    Full-time
    Pay : $20 - $24 per hour Schedule : Rotating weekly shifts of 11am-7pm, and every other Saturday and every other Wednesday off. Join ARS, the nation's largest provider of residential HVAC, plumbing, a...Show more
    Last updated: 30+ days ago • Promoted
    Sales Representative

    Sales Representative

    BVM • Castle Rock, CO, US
    Full-time
    Be the exclusive Publisher for your neighborhood, enjoying complete autonomy and schedule flexibility.Be in business for yourself, but not by yourself!. Sell print and digital ad products & solu...Show more
    Last updated: 22 days ago • Promoted
    Building Customer Service Tech

    Building Customer Service Tech

    City of Aurora • Aurora, CO, US
    Full-time
    It is an exciting time to work for the City of Aurora, we're growing and looking for dedicated and collaborative individuals to join our team of talented and valued employees.Excellent organization...Show more
    Last updated: 28 days ago • Promoted
    Hiring Sales Reps. Training and Leads provided.

    Hiring Sales Reps. Training and Leads provided.

    Sears • Denver, CO, US
    Full-time
    We are the Leaders in Home Improvement.Project Sales Consultants are a part of the In-Home Outside Sales Team.This role is full-time / 100% commission / W-2 with benefits where reps typically earn ...Show more
    Last updated: 30+ days ago • Promoted
    Local CDL-A Truck Driver in Denver - 3 Months Experience Needed

    Local CDL-A Truck Driver in Denver - 3 Months Experience Needed

    C.R. England • Kiowa, CO, US
    Full-time
    England is Now Hiring Local CDL-A Drivers in Denver, CO!.Valid CDL-A and 3+ months of current experience required.Valid CDL-A and 3+ months of current experience required.This lane is not suitable ...Show more
    Last updated: 30+ days ago • Promoted