Talent.com
Building Customer Service Tech

Building Customer Service Tech

City of AuroraAurora, CO, US
14 days ago
Job type
  • Full-time
Job description

Job Title

It is an exciting time to work for the City of Aurora, we're growing and looking for dedicated and collaborative individuals to join our team of talented and valued employees. Excellent organizations have a set of principles, or core values, that are used to implement their mission and vision. Those values represent the touchstone for the organization, guiding the decisions of the individuals and the organization. At the City of Aurora, we demonstrate our excellence by modeling the CORE 4 Values of : Integrity, Respect, Professionalism, and Customer Service, and we welcome all who share these values to apply.

Why Work for Aurora?

  • Make a difference in the lives of real people every day
  • Diverse community
  • Competitive total compensation package
  • Well-funded general employees retirement plan
  • Light rail station minutes away
  • On-site fitness center and overall employee well-being programs
  • Internal educational programs to assist with career advancement
  • Access to innovation workspaces

Primary Duties & Responsibilities

Anticipated Hiring Salary : $24.50 / Hourly

Salary Range : $23.58 - $29.47 / Hourly

Salary to be commensurate with experience.

Deadline to apply : October 17th, 2025 (This position is subject to close once a qualified pool of applications has been obtained)

  • Assist the general public and developers by phone and Live Chat to determine permit requirements for all Building, Planning, and Licensing applications; directing calls to proper personnel
  • Provides complete and accurate information to customers, which may involve explaining applicable regulations, policies, procedures, or standards based on a comprehensive knowledge of city procedures and services
  • Acts as a liaison between the customer and department or agency staff by following up on customer requests or complaints and solving problems related to service issues
  • Entering all inspection requests and giving ETA's for inspector arrivals into permitting software
  • Responsible for reviewing records and reports submitted by applicants for accuracy and completion
  • Responsible for requesting and collecting permit data
  • Responsible for the Building Inspector's daily files for inspections, scheduling appointments, including processing all paperwork for the Inspector's site visits
  • Maintains / updates electronic records daily for building plans, contractor licensing, permits, building inspections, code records requests; electronic scanning of various documents
  • Perform other related duties as required
  • Minimum Qualifications & Working Conditions

    Education :

  • High School diploma or GED required
  • Experience :

  • Two years' experience in dealing with the general public in a service capacity
  • One year of experience in responsible office work; construction-related work preferred
  • Knowledge :

  • Knowledge of general office procedures, telephone etiquette, and demonstrate the ability to efficiently and effectively create and produce quality detailed work with a high level of accuracy
  • Abilities :

  • Ability to establish and maintain effective working relationships with employees and citizens
  • Handle stressful situations with tact and diplomacy
  • Communicate effectively both verbally and in writing
  • Independently read and interpret construction documents and maps in relation to the tasks of the job
  • Skills :

  • Skill in the operation of a computer system with related software
  • Efficiently and accurately key information using a keyboard, and have the skill to perform data entry
  • Licenses and / or Certificates Required :

  • None
  • Working Conditions

    Physical Demands :

  • Primarily sedentary physical work requiring the ability to lift a maximum of 25 pounds
  • Occasional lifting, carrying, walking, and standing
  • Frequent hand / eye coordination to operate office equipment
  • Vision for reading, recording, and interpreting information
  • Frequent speech communication and hearing to maintain communication with employees and citizens
  • Work Environment :

  • Works primarily in a clean, comfortable environment
  • Equipment Used :

  • Uses standard office equipment, including a personal computer, calculator, architectural and engineering scales, fax / copy machines, multi-line telephones, and code books
  • This position may require the incumbent to occasionally use personal equipment (e.g., vehicle, cell phone, tools, etc.) in the course of their employment
  • For Veterans points : Please show all of your employment history, including military service and related documentation (DD214) on the application.

    The City of Aurora is an equal opportunity employer. We are required by state and federal agencies to keep certain statistical records on applicants. It will not be used in any way to discriminate against you because of your sex, race, age, sexual orientation, creed, national origin, disability or military status, gender identity, unless related to a bona fide occupational qualification as defined by the Colorado Civil Rights Commission and the Equal Opportunity Commission. Despite the changes in Colorado law, the City of Aurora maintains a drug-free workplace. A positive test of marijuana is grounds for disqualification and ineligibility for employment with the city for one year or termination once hired.

    Drug Testing, Thorough Criminal Background Check, and Employment References : As a condition of employment, all applicants selected for employment with the City of Aurora must undergo a thorough criminal background check.

    Applicants selected for safety-sensitive positions are required to complete and pass a drug screening as a condition of employment. Safety sensitive positions include Civil Service positions within Police and Fire Departments and positions where their job responsibilities have direct and substantial responsibility that would impact the health and safety of others. Employment references will be conducted on finalists for City of Aurora vacancies.

    Create a job alert for this search

    Customer Service Tech • Aurora, CO, US

    Related jobs
    • Promoted
    Service Technician

    Service Technician

    Proserv Crane GroupDenver, CO, US
    Full-time
    Proserv is a trusted name in the material handling industry, specializing in manufacturing, servicing, inspection, and training. We are an established and growing company with a strong track record ...Show moreLast updated: 1 day ago
    Customer Service Lead

    Customer Service Lead

    Serenity Mental Health CentersLakewood, CO, US
    Full-time
    Quick Apply
    Ready to Lead with Heart? Bring Your Customer Service Experience to Healthcare at Serenity.At Serenity Healthcare, we’re building high-impact teams and transforming mental wellness.You don’t need a...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Customer Service - Donor Support Technician

    Customer Service - Donor Support Technician

    CSL PlasmaArvada, CO, US
    Part-time
    Responsible for preparing the donor, donor area and equipment for the pheresis processors.You will report to the Assistant Center Manager. Prepares the autopheresis machine for the pheresis process....Show moreLast updated: 3 hours ago
    • Promoted
    Travel Cath Lab Tech - $2692.2 / Week

    Travel Cath Lab Tech - $2692.2 / Week

    Atlas MedStaffCastle Rock, CO, US
    Full-time
    Atlas MedStaff is seeking an experienced Cath Lab Tech for an exciting Travel Allied job in Castle Rock, CO.Shift : 4x10 hr days Start Date : 10 / 06 / 2025 Duration : 13 weeks Pay : $2692.Atlas Medstaff i...Show moreLast updated: 9 days ago
    Customer Service Rep II

    Customer Service Rep II

    Dal-TileDenver, Colorado, United States
    Full-time
    Quick Apply
    Dal-Tile is currently seeking an exceptional Customer Service Representative to join our TEAM! As the Customer Service Representative, we need someone who is ready to provide a variety of support s...Show moreLast updated: 15 days ago
    • Promoted
    Travel Cath Lab Tech - $2844.84 / Week

    Travel Cath Lab Tech - $2844.84 / Week

    AMN Healthcare AlliedCastle Rock, CO, US
    Full-time
    AMN Healthcare Allied is seeking an experienced Cath Lab Tech for an exciting Travel Allied job in Castle Rock, CO.Shift : 10 hr days Start Date : ASAP Duration : 13 weeks Pay : $2844.Job Description &...Show moreLast updated: 18 days ago
    • Promoted
    LEAD CUSTOMER SERVICE REP

    LEAD CUSTOMER SERVICE REP

    Daikin ComfortDenver, CO, US
    Full-time
    The Contractor Network lead role follows established recruitment strategies in their assigned region, working towards meeting contractor recruitment goals set by Contractor Network Development (CND...Show moreLast updated: 30+ days ago
    • Promoted
    Licensed Branch Customer Service and Sales Rep - Parker, CO

    Licensed Branch Customer Service and Sales Rep - Parker, CO

    The Auto Club GroupParker, CO, US
    Full-time
    Licensed Customer Service Representative.It's a great time to join AAA The Auto Club Group!.Join the team committed to driving your career forward. To qualify for the sign-on bonus, applicants must ...Show moreLast updated: 2 days ago
    • Promoted
    Service Technician

    Service Technician

    Invitation HomesDenver, CO, United States
    Full-time
    Invitation Homes is a team of more than 1,400 associates who come from all walks of life.We call different communities “home," but our shared values bind us together. Invitation Homes is a place whe...Show moreLast updated: 14 days ago
    • Promoted
    CUSTOMER SERVICE TEAM LEAD

    CUSTOMER SERVICE TEAM LEAD

    Talent ReefDenver, CO, US
    Full-time
    In this role you will monitor the inbound and outbound queues to ensure SLA goals are being met.You will coach, lead and manage a small team of customer service reps that are serving our customers....Show moreLast updated: 30+ days ago
    • Promoted
    Supervisor Customer Service

    Supervisor Customer Service

    PRIMORIS USADenver, CO, US
    Full-time
    Requisition Number : SUPER018800.Customer Service Manager eBOS Products.We are looking for an experienced and highly motivated Customer Service Manager to lead our customer support operations for t...Show moreLast updated: 30+ days ago
    • Promoted
    Travel Cath Lab Tech - $3053 / Week

    Travel Cath Lab Tech - $3053 / Week

    FlexCareCastle Rock, CO, US
    Full-time
    FlexCare is seeking an experienced Cath Lab Tech for an exciting Travel Allied job in Castle Rock, CO.Shift : 4x10 hr days Start Date : 10 / 06 / 2025 Duration : 13 weeks Pay : $3053 / Week.NOTE : THIS IS A...Show moreLast updated: 12 days ago
    • Promoted
    Restaurant Delivery - Receive 100% of Customer Tips

    Restaurant Delivery - Receive 100% of Customer Tips

    DoorDashElizabeth, CO, United States
    Full-time +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...Show moreLast updated: 9 days ago
    • Promoted
    Customer Service Rep

    Customer Service Rep

    eTeamEnglewood, CO, US
    Temporary
    Duration : 06+ Months contract with potential for extension.Interviews will be held via Teams on camera with manager.Shifts : Sun - Thurs 9 : 30-6pm MST, Mon-Thurs 8-4 : 30 or 8 : 30-5 MST.Remote for 6-mon...Show moreLast updated: 30+ days ago
    Customer Service (Broomfield CO)

    Customer Service (Broomfield CO)

    Alltex Staffing & PersonnelBroomfield, Colorado, United States
    Full-time
    Quick Apply
    Customer Service Representative.Alltex is seeking a dedicated and enthusiastic Customer Service Representative to join our team in Broomfield, MO. This role plays a vital part in delivering exceptio...Show moreLast updated: 3 days ago
    • Promoted
    Travel Cath Lab Tech - $2559.2 / Week

    Travel Cath Lab Tech - $2559.2 / Week

    Atlas MedStaffWestminster, CO, US
    Full-time
    Atlas MedStaff is seeking an experienced Cath Lab Tech for an exciting Travel Allied job in Westminster, CO.Shift : 5x8 hr days Start Date : 11 / 03 / 2025 Duration : 13 weeks Pay : $2559.Atlas Medstaff is...Show moreLast updated: 1 day ago
    • Promoted
    Travel Cath Lab Tech - $3,078 per week in Castle Rock, CO

    Travel Cath Lab Tech - $3,078 per week in Castle Rock, CO

    AlliedTravelCareersCastle Rock, CO, US
    Full-time
    AlliedTravelCareers is working with Medical Solutions to find a qualified Cath Lab Tech in Castle Rock, Colorado, 80109!. A facility in Castle Rock, CO is seeking its next amazing Cath Lab Technolog...Show moreLast updated: 8 days ago
    • Promoted
    Travel Cath Lab Tech - $2,845 to $3,117 per week in Castle Rock, CO

    Travel Cath Lab Tech - $2,845 to $3,117 per week in Castle Rock, CO

    AlliedTravelCareersCASTLE ROCK, CO, US
    Full-time
    AlliedTravelCareers is working with AMN Healthcare Allied to find a qualified Cath Lab Tech in CASTLE ROCK, Colorado, 80109!. Job Description & Requirements.Cath Lab Technologist - (Cath Lab Tec...Show moreLast updated: 16 days ago