Talent.com
Catering Coordinator - Brand Ambassador - Mon-Fri
Catering Coordinator - Brand Ambassador - Mon-FriPotbelly Corporate • Whitestown, IN, US
Catering Coordinator - Brand Ambassador - Mon-Fri

Catering Coordinator - Brand Ambassador - Mon-Fri

Potbelly Corporate • Whitestown, IN, US
6 days ago
Job type
  • Part-time
  • Quick Apply
Job description

PAY TRANSPARENCY :  earn between $17.00 and $17.50 plus digital tips!

Do you hunger for more? Potbelly Sandwich Shop is looking for friendly and outgoing people who enjoy working in a fast-paced, friendly environment. We are where good vibes and great careers are a way of life! What started as a small antique store in 1977 has become a nationally recognized neighborhood sandwich shop with over 400 locations across the United States. But toasty sandwiches are only as good as the people behind them. And yeah, we've got the best. Ready to join our growing Potbelly Nation?

Position is Monday-Friday

GENERAL DESCRIPTION

The Catering Coordinator manages and organizes the backline business, driving sales through building relationships with local businesses, current customers and BIG FISH. Leads in sales efforts, planning, organizing and coordinating all aspects of daily Catering and Backline orders. Aggressively canvasses Neighborhood to identify new business while maintaining existing business. Leads daily sales efforts to increase revenue for Catering and Back-Line orders.

What’s In It For You

  • Competitive pay!
  • Medical, Dental & Vision Insurance
  • Domestic Partnership Benefits
  • Paid Parental Leave
  • FSA and HSA with Employer Contribution
  • Commuter Benefit Program
  • Retirement Savings 401(k)

with company match

  • Employee Assistance Program
  • Paid Time Off
  • Discount Program
  • Flexible Work Schedule
  • Career growth opportunities
  • If hired, you must meet and maintain all eligibility requirements to qualify
  • FOCUS

    Responsibilities

    In addition to following standard Potbelly operating policies and procedure, accountabilities include :

    People

  • Works directly with General Manager (GM) to determine sales road map and sales goals with guidance of
  • Catering Sales Team
  • Supervises backline operations to ensure all associates are POP compliant
  • Ensures all backline orders are complete and catering checklist / order verification forms are utilized
  • Collaborates with GM to discuss daily, weekly, monthly sales goals and sales opportunities
  • Acts as a mentor / trainer for associates training on backline operations, ATO, and sales effectiveness
  • Assigns / deploys and coordinates delivery drivers for each order
  • Coordinates associates to assist in backline peak duties
  • Customers

  • Sends “Thank You” notes and performs daily call backs / call aheads on all catering orders
  • Handles and resolves customer complaints / accolades by using the three A’s
  • Ensures catering collateral is displayed and stocked in the shop at all times
  • Owns the delivery trade area for the shop and actively follows it
  • Manages capacity for backline based on staffing while maintaining food quality standards and order accuracy
  • Manages all house accounts including database of ATO and payments
  • Works weekly with DM to discuss sales successes and to update Sales goals
  • Sales

  • Strives to meet / achieve sales goals / targets; communicate results daily with GM
  • Actively participates in targeted canvassing, account maintenance calls, and correspondence with customers to drive backline sales
  • Responds in a timely manner to Customer Catering quotes via email
  • Familiar with current PTD backline sales and records daily
  • Monitors backline sales trends vs. current year and prior year
  • Communicates backline sales trends and results to team in weekly manager meeting
  • Consistently updates the Big Fish tracker to track orders and generate sales leads
  • Profit

  • Asks for the business-ensures we are actively pursuing all opportunities to drive catering / backline sales
  • Ensures all catering “sides” and utensils are provided using the Catering Condiment Wheel as a tool to determine amount of product to supply
  • Verifies all backline orders are 100% accurate before being delivered to the customer
  • Monitors / Listens that all associates answering phones and taking orders are suggestive selling extras and side
  • Accountability

  • Key Leadership Traits for this role :
  • Knows how and successfully grows our sales / business profitably
  • Has Excellent communication skills including active listening and the ability to ask great questions
  • Has the initiative to solve problems and to get things done correctly and on time
  • Has humility and self confidence
  • Possesses an extremely strong work ethic
  • Other Job Responsibilities

  • Other Associate position duties when assigned as outlined in Potbelly Associate job description, such as preparing quality finished products at various stations, complying with health and food safety standards, restocking items, cleaning, operating the cash register, answering the phone, providing great customer service, and following Potbelly policies and procedures.
  • Other duties as assigned
  • REQUIREMENTS

  • Must represent The Potbelly Way and Our Values
  • Excellent customer services skills.
  • A vehicle to drive
  • A valid driver’s license
  • Driving record must be in good standing
  • Proof of insurance limits for property damage and bodily injury that are at least $50,000 per person and $100,000 per accident.
  • Must be at least 18 years of age
  • Excellent driving skills so you can arrive to our customers safely.
  • ESSENTIAL PHYSICAL FUNCTIONS

  • Ability to stand / walk a minimum of 4 hours or as needed
  • Must be able to exert well-paced and frequent mobility for periods of up to five hours or as needed
  • Be able to lift up to 10 pounds frequently, 50 pounds occasionally
  • Will frequently reach, feel, bend, stoop, carry, finely manipulate and key in data. Warm and cool environments, indoors (95%) and outdoors (5%)
  • Work in higher levels of noise from music, customer and employee traffic
  • Provides quick and friendly delivery service and set-up.
  • Must be able to tolerate potential allergens : peanut products, egg, dairy, gluten, soy, seafood and shellfish
  • EXPERIENCE, EDUCATION AND BEHAVIORS

  • Must represent Potbelly Way and Our Values
  • Continuously Create Potbelly Fans / Passion to Serve
  • Strong Sales skills to increase catering / backline revenues
  • Strong multi-tasking skills, detailed oriented, goal oriented and possess excellent Customer Service skills
  • Must be confident, self-motivated and ambitious
  • Must be able to work in a fast-paced environment and have a sense of urgency
  • Ability to work as a team-player and be a Top Performer
  • Strong verbal / written communication skills
  • Strong computer skills; proficient in Microsoft Word, Excel, Outlook
  • Maintain Professional demeanor / Professional Appearance
  • Portray Positive Energy at all times with team and customers
  • Must have strong training skills
  • Strong desire to learn and develop all station skills to be a role model in aspects of production
  • For Illinois employees, all employees are required to become food safety certified within 30 days of employment. Failure to do so will result in termination of employment
  • Potbelly cannot make guarantees about tip earnings
  • At Potbelly, we are committed to creating a welcoming and respectful environment where individuals are valued for their unique perspectives, backgrounds, and strengths. We believe that inclusion, collaboration, and mutual respect enhance the way we serve our customers and work together as a team. All employment decisions are based on qualifications, merit, and business need.

    We’re an equal opportunity employer. Each applicant will be considered for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, veteran status, o r any other basis protected by applicable federal, state or local law .

    Application Deadline : Applications must be submitted by [11 / 28 / 2025] to be considered for this position. The posting may close earlier if a suitable candidate is selected before the deadline.

    Create a job alert for this search

    Brand Ambassador • Whitestown, IN, US

    Related jobs
    AE - Brand Ambassador (Sales Associate)

    AE - Brand Ambassador (Sales Associate)

    American Eagle Outfitters • Plainfield, IN, US
    Full-time
    Focus on the core content of the job post, removing all extra metadata, navigation, and redundant headers.Keep the formatting beautiful and high signal to noise ratio. Remove all mentions of website...Show more
    Last updated: 30+ days ago • Promoted
    Game Day Web Coordinator

    Game Day Web Coordinator

    VirtualVocations • Indianapolis, Indiana, United States
    Full-time
    A company is looking for a Game Day Web Coordinator.Key Responsibilities Maintain and monitor PWHL webpages during game day and game night hours using a content management system Organize and up...Show more
    Last updated: 2 days ago • Promoted
    4am Inbound (Stocking) (T1063)

    4am Inbound (Stocking) (T1063)

    Target • Carmel, IN, US
    Full-time
    Starting Hourly Rate / Salario por Hora Inicial : $15.Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture.Exper...Show more
    Last updated: 17 days ago • Promoted
    Account Marketing Coordinator

    Account Marketing Coordinator

    VirtualVocations • Southport, Indiana, United States
    Full-time
    A company is looking for an Account Marketing Coordinator to support day-to-day operations of client accounts.Key Responsibilities Manage project tasks and timelines within ClickUp for client acc...Show more
    Last updated: 2 days ago • Promoted
    Transitions of Care Coordinator

    Transitions of Care Coordinator

    VirtualVocations • Southport, Indiana, United States
    Full-time
    A company is looking for a Transitions of Care Coordinator to support members navigating the healthcare system after hospital discharge. Key Responsibilities Check in with members post-discharge t...Show more
    Last updated: 2 days ago • Promoted
    Catering Coordinator - Brand Ambassador - Mon-Fri

    Catering Coordinator - Brand Ambassador - Mon-Fri

    Potbelly Corporate • Carmel, IN, US
    Part-time
    Quick Apply
    PAY TRANSPARENCY : earn between $17.Do you hunger for more? Potbelly Sandwich Shop is looking for friendly and outgoing people who enjoy working in a fast-paced, friendly environment.We ar...Show more
    Last updated: 6 days ago
    Store Team Leader - Avon, IN

    Store Team Leader - Avon, IN

    Goodwill of Central & Southern Indiana • Avon, IN, United States
    Full-time
    This position starts at $17 an hour!.The Store Team Leader assists the Store Leader, Assistant Store Leader, management team, and staff to execute store operational goals of the annual operating pl...Show more
    Last updated: 30+ days ago • Promoted
    Retail Engagement Coor

    Retail Engagement Coor

    HomeGoods • Avon, IN, US
    Full-time
    At TJX Companies, every day brings new opportunities for growth, exploration, and achievement.You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritize...Show more
    Last updated: 29 days ago • Promoted
    Associate Manager

    Associate Manager

    FAMILY EXPRESS CORPORATION • Frankfort, IN, US
    Full-time
    The Associate Manager is a developmental position.Candidates must demonstrate a commitment to personal development and to individual store and overall company success. This position is designed for ...Show more
    Last updated: 30+ days ago • Promoted
    Account Coordinator

    Account Coordinator

    VirtualVocations • Southport, Indiana, United States
    Full-time
    A company is looking for an Account Coordinator for the Midwest / East Coast region, working remotely.Key Responsibilities Assist Account Managers and Directors in developing media solutions for cl...Show more
    Last updated: 30+ days ago • Promoted
    Sales Coordinator

    Sales Coordinator

    VirtualVocations • Indianapolis, Indiana, United States
    Full-time
    A company is looking for a Sales Coordinator (Remote).Key Responsibilities Manage the sales director's email correspondence and calendar, ensuring timely follow-ups and meeting bookings Conduct ...Show more
    Last updated: 30+ days ago • Promoted
    Aerie - Brand Ambassador (Sales Associate)

    Aerie - Brand Ambassador (Sales Associate)

    American Eagle Outfitters • Greenwood, IN, US
    Full-time
    This is the job title and description.The content has been cleaned and formatted to be consistent across the platform.Show more
    Last updated: 30+ days ago • Promoted
    Vacation Sales Ambassador

    Vacation Sales Ambassador

    Hilton Grand Vacations • Noblesville, IN, US
    Full-time
    Why Join Us? Because It’s “Where You Belong”!.Earning Potential : Market-leading base pay plus commission.Top performers in 2024 earned over $ 120,000!. Day-One Benefits : Medical, D...Show more
    Last updated: 30+ days ago • Promoted
    Store Team Leader - Frankfort, IN

    Store Team Leader - Frankfort, IN

    Goodwill of Central & Southern Indiana • Frankfort, IN, United States
    Full-time
    The Store Team Leader assists the Store Leader, Assistant Store Leader, management team, and staff to execute store operational goals of the annual operating plan. The Team Leader makes judgments in...Show more
    Last updated: 5 days ago • Promoted
    Pediatric Speech Pathology - Frankfort, IN

    Pediatric Speech Pathology - Frankfort, IN

    Soliant • Frankfort, IN, US
    Full-time
    Master's degree in Speech-Language Pathology, active SLP license and 1+ year of Speech-Language Pathology experience required. Applicants who do not meet these qualifications will not be conside...Show more
    Last updated: 1 day ago • Promoted
    Retail Associate (Part-Time) - Heartland Crossing Camby, IN

    Retail Associate (Part-Time) - Heartland Crossing Camby, IN

    Goodwill of Central & Southern Indiana • Camby, IN, United States
    Part-time
    The Retail Associate assists the store management team in reaching the operational goals of the site by functioning in various capacities within the retail location. The titles of the various jobs t...Show more
    Last updated: 30+ days ago • Promoted
    Quality Finished Goods Release Coordinator

    Quality Finished Goods Release Coordinator

    Skjodt-Barrett Foods • Lebanon, IN, US
    Full-time
    Skjodt-Barrett is a world-class manufacturer of food solutions and custom ingredients for North America's most beloved and trusted brands. We take pride in working closely with our customers to ...Show more
    Last updated: 16 days ago • Promoted
    Hospitality Sales Coordinator

    Hospitality Sales Coordinator

    VirtualVocations • Indianapolis, Indiana, United States
    Full-time
    A company is looking for a Hospitality Sales Support Coordinator to support its Regional Hospitality Sales & Custom Customer Service team. Key Responsibilities Serve as the primary contact for loc...Show more
    Last updated: 2 days ago • Promoted
    Surrogate Engagement Coordinator

    Surrogate Engagement Coordinator

    VirtualVocations • Southport, Indiana, United States
    Full-time
    A company is looking for a Surrogate Engagement Coordinator.Key Responsibilities Manage a pipeline of surrogate applicants, providing personalized support throughout the screening process Serve ...Show more
    Last updated: 2 days ago • Promoted
    Retail Associate (Part-Time) - Frankfort, IN

    Retail Associate (Part-Time) - Frankfort, IN

    Goodwill of Central & Southern Indiana • Frankfort, IN, United States
    Part-time
    The Retail Associate assists the store management team in reaching the operational goals of the site by functioning in various capacities within the retail location. The titles of the various jobs t...Show more
    Last updated: 30+ days ago • Promoted