Associate Access Specialist

A company is looking for an Associate Access Specialist to provide patient and provider support through effective communication and appointment scheduling.

Key Responsibilities

Answer inbound and outbound calls, ensuring efficient communication and accurate information delivery

Schedule patient appointments and escalate health concerns according to division guidelines

Document customer interactions and provide information regarding appointment logistics

Required Qualifications

High School Diploma or GED

1 year of relevant work experience

Basic knowledge of patient scheduling systems and procedures

Fundamental awareness of customer service and call center etiquette

Ability to manage multiple tasks and prioritize effectively