Senior Managing Consultant, Services Business Development-Security Solutions; Merchants

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Senior Managing Consultant, Services Business Development-Security Solutions; Merchants

Overview

The professional services arm of Mastercard Worldwide provides payments-focused consulting, marketing, information and risk management services, security solutions, open banking and more to merchants and financial institutions worldwide. With its unique category expertise, deep understanding of customer needs and successful track record in addressing complex challenges throughout the payments lifecycle, Services addresses the challenges and opportunities of its clients, enhances Mastercard's strategic and tactical performance and establishes Mastercard's global thought-leadership.

Within our professional services arm of Mastercard is our Security Solutions NAM team which is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution that drive value and offer a better experience for merchants and partners.

The Director / Senior Managing Consultant role within Security Solutions NAM will be expected to provide segment leadership responsible for identifying new opportunities (building funnel), working with account managers to grow and influence services revenue, building and executing on a sales strategy that will drive in-year revenue and TCV.

Overview and Role

Lead Security Solutions sales relationships across Mastercard's largest merchant customers; responsible for new and existing business within the United States.

Grow influence of security solutions services, with Mastercard Account Managers, promote and expand reach within managed and unmanaged / undermanaged accounts to grow revenues.

Deliver against sales targets (in-year and total contract value).

Develop and drive strategy and innovation to meet and exceed sales targets.

Manage and expand relationships with client stakeholders, developing trust to enable intimate discussions on client goals and needs; surfacing Security Services revenue opportunities.

Translate client challenges into hypotheses and structure large / complex engagements with imperfect information; leverage deep knowledge of all Mastercard Services capabilities to structure innovative solutions and strategic bundles.

Lead internal partners to develop formal and informal pitch materials; ensuring succinct, persuasive content tailored to audience & seniority.

Deliver compelling, high-impact pitches, showcasing leadership, expertise and alignment to client needs.

Review and improve project deliverables; quickly identifying gaps and opportunities to increase value to client.

Drive intel back into Services & broader Mastercard; supporting the feedback loop that drives Services innovation.

Formal reporting to senior management on sales milestones and progress on in-year revenue, pipeline, targets and gap to targets.

Contribute as a thought leader to the development of intellectual capital, point of views, articles, and blogs.

About You

Undergraduate degree required; MBA or relevant post-graduate degree preferred.

Proven track record of selling technology solutions in Fraud, Identity, Cyber industry specifically targeting merchants and exceeding targets.

Demonstrated ability to motivate and influence stakeholders (internal & client) in large / complex environments.

Best-in-class narrative-development and storytelling; experience in developing compelling sales narratives and pitch materials for complex client business challenges.

Leadership presence & best-in-class pitch / presentation skills; establishing credibility and influencing client audiences.

Excellent analytical skills, including financial analysis for business casing, value quantification & pricing.

Demonstrated creativity, problem-solving and empathy (ability to think from the perspective of the customer).

Disciplined and process-oriented; proven ability to multi-task in a fast-paced, deadline-driven environment.

Proficient in leveraging advanced Excel and PowerPoint functionalities to analyze complex data, create impactful visualizations, and deliver compelling presentations that drive informed decision-making.

Overnight travel required (20%).

Open to remote employees.

National Salary Range (Applies Regardless of Location) : $164,000-$262,000.

Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must :

Abide by Mastercard's security policies and practices;

Ensure the confidentiality and integrity of the information being accessed;

Report any suspected information security violation or breach, and

Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include : insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include : 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations.

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