The City of Visalia Police Department is recruiting for Communications Operator (Dispatcher). The recruitment is open continuously and will be used to fill current and future vacancies as they arise. A typing certificate dated within one year of the filing deadline MUST be submitted verifying typing speed of 40 corrected WPM before hire.
The Operations Division consists of the Patrol Bureau and Communications Unit that provide patrol, traffic, commercial, and emergency communications services for the Visalia Police Department. The Patrol Bureau operates out of two District Substations, one in each policing district, and the Visalia Emergency Communications Center. In 2023, the Department fielded more than 145,000 police calls for service.
The Communications Operator works under direct supervision of the Communications Supervisor. They will receive and transmit routine and emergency telephone and radio traffic, dispatch and coordinate police, fire and animal control. They will maintain and process a variety of communications paperwork, records, and logs. As an Emergency Services employee, the applicant must be available for all shifts including nights, weekends, and holidays.
The ideal candidate will be capable of assertively taking command of situations in a sensitive yet straightforward manner, while showing consideration and respect to others, and will have the ability to deal with stressful and pressured situations in an efficient and controlled manner. Candidates must demonstrate good decision making skills under pressure, work with minimum direct supervision, and be a team player with a positive attitude. Additionally, candidates should have the ability to work all shifts including nights, weekends, and holidays.
Possession of high school diploma or GED.
One year of 911 emergency dispatching experience with a law enforcement agency, within the last three years.
Possession of a California P.O.S.T. Dispatcher Basic Certificate.
Keyboarding speed of 40 CWPM (correct words per minute).
Possession of a valid California Driver's License by time of appointment.
TYPING CERTIFICATE DATED WITHIN ONE YEAR OF THE FILING DEADLINE AND DISPATCHER BASIC CERTIFICATE MUST BE SUBMITTED WITH APPLICATION
Application and supplemental materials will be evaluated and applicants who appear to be most qualified will be invited to participate in a job related interview and/or examination process. Successful candidates may be required to pass a background, physical examination, and/or drug screen.
The City of Visalia offers a competitive total compensation package that includes: $5,268 - $6,622 Monthly CalPERS retirement program Health, Dental and Vision Insurance Longevity Pay Onsite City Health and Wellness Clinic (no out of pocket expenses) Paid Holidays, Vacation, Sick Leave and much more...
COMMUNICATIONS OPERATOR • Visalia, CA, US
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