IAD Amenity Cart Agent

Overview

Title : Amenity Cart Agent

Pay Rate : 17.78 per hour

Location : Dulles International Airport

Job Classification : Full-Time, Non-Exempt

Must be willing to work on Saturday, Sunday, and three weekdays for five consecutive days

Job Summary Details :

The employee is responsible for United Airlines’ Amenity Cart Support during their shift. This includes receiving inventory and restocking carts. Maintaining the carts and the stock room while complying with first-in-first-out

Essential Functions

• Comply with all safety, security, compliance, and quality standards and procedures established by the Company, Clients, and regulatory authorities.
• Establish and maintain effective communication and working relationships with passengers, co-workers, shift coordinators, supervisors, managers, clients, etc.
• Ensure the highest quality of customer satisfaction.
• Will receive inventory, stock storage room, and break down boxes.
• Maintain amenity inventory at multiple storage locations and designated cart holding locations (up to 100 Carts throughout the operation).
• Perform opening and closing checks of all amenity carts.
• Support tracking of cart restocking and deployment, including scanning QR codes and filling out web forms with United-provided devices, at the direction of United local management and / or ABM management.
• Position carts to designated flights / areas that United and / or ABM representatives identify.
• Ensure carts are fully stocked and report any missing carts to the ABM Amenity Cart Lead.
• Clean carts, and rotate products as needed to ensure compliance with product expiration dates.
• Support United with limited testing of additional cart concepts.
• Maintain stock room cleanliness.
• Monitor inventory controls and submit reorder notices.
• Answer incoming calls on UA-issued cell phones during hours of operation.
• Miscellaneous duties as assigned.

Physical Demands :

Work Environment :

Language Skills :

Qualifications

MUST have the following three documents with your PEN for the SIDA Badge Application purposes in case we move you forward for the next steps :

State ID

US Citizens : US Passport or US Birth Certificate / Naturalization WITH SSN

EAD Categories NOT ELIGIBLE for SIDA security clearance : A10, A11, C08, C10 (ineligible to be hired by IAD ABM)

Benefit Information :

ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM 2025 Employee Benefits | Front Line Team Members | (Programa de Beneficios de ABM)