Lead Enterprise Account Manager

Fifth Dimension is ushering in a golden age of work, where boring tasks are automated away, the right data are always at your fingertips, and maximal creativity is encouraged.

We’re an early stage start-up with ample runway, backed by leading European and American investors.

The founders, Johnny Morris and Dr. Kate Jarvis, are both data nerds. But that's not all. Johnny’s got 16 years’ experience in Real Estate, our GTM niche. Kate’s got a PhD in Linguistics from Stanford plus 12 years’ CPTOing across Silicon Valley and London startups. We're demanding, excitable, encouraging of experimentation, adoring of bad puns, and have built our business on a foundation of compassion and kind challenge.

Real estate finance moves billions, but still works in spreadsheets. Own the accounts proving AI can automate 60% of institutional workflows - and expand them from single teams to firm-wide platforms.

A week in the life of our Lead Enterprise Account Manager at Fifth Dimension

On Monday, you're building strategic account plans for three new enterprise customers who just signed - mapping their organizations, identifying expansion champions, and designing onboarding sequences that set the stage for growth from day one. Tuesday, you're taking a C-suite champion to dinner in Midtown, deepening the relationship that will unlock budget for firm-wide expansion. Wednesday finds you collaborating with Solutions Engineering to deliver flawless onboarding for those new accounts - ensuring technical implementation drives adoption across multiple departments. Thursday, you're analyzing customer feedback and usage data, then adjusting your approach to accelerate adoption and justify that upcoming expansion conversation. Friday, you're running a company-wide webinar for your biggest client, showcasing new capabilities to 200+ employees while positioning the expansion that unlocks your first $1m+ account.

About us

We're the AI-native operating system for real estate's 'money teams' - the investors, lenders, and asset managers who move billions but still work in spreadsheets. Our AI Toolkits automate the data-heavy workflows that currently consume 60% of these professionals' time.

The traction speaks for itself : We're in rapid growth mode, signing new enterprise logos while existing clients expand significantly within their first year - and with 6x revenue growth over the last year. Our land-and-expand strategy is proven : clients start with one team and grow to firm-wide adoption as they see the value. We work with top names in real estate finance and asset management across the US, UK, EU, and APAC, and they keep bringing us into new divisions and geographies.

Why this matters : Real estate moves tens of billions globally, but still relies on manual processes that lose institutional knowledge with every deal. We're building the platform that remembers everything - turning every underwriting into better insights, every analysis into competitive advantage.

The Opportunity

You'll be our first dedicated Enterprise Account Manager in the US, owning relationships that start at six figures and scale to seven. Leveraging your deep experience and US market knowledge, you will develop our existing framework to drive our American expansion, while also enhancing our global strategies.

We're targeting market-leading Net Revenue Retention. Every client signs with clear expansion potential - your job is unlocking it through deep adoption and strategic relationship building.

Strategic Account Planning & Relationship Building

• Cultivate deep relationships with C-suite stakeholders across multiple business units
• Develop and execute comprehensive 6-month account plans for new enterprise customers
• Work with Solutions Engineering to map out the delivery of workflows that align with customer goals
• Project manage implementation while ensuring our work delivers measurable ROI and business value
• Design onboarding sequences that set the foundation for future expansion

Implementation Excellence & Adoption

Revenue Growth & Expansion

You Bring

Strategic Account Management

Enterprise DNA

Growth Operator

Relationship Builder

Bonus Points

Location : New York City (in-person with enterprise clients across the US)

Regularly travel throughout US for client visits and conferences (25% of time), and semi-regularly internationally to company HQ and for conferences

Growth Stage : Series A, significant VC backing, rapid scaling

Compensation