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Director Product Management

Director Product Management

AssistRxChattanooga, TN, US
22 hours ago
Job type
  • Full-time
Job description

Director, Product Management

As the Director, Product Management, you will own the strategic direction, performance, and evolution of our product portfolio. This includes a mix of digital tools, service offerings, and integrated programs that support patient onboarding, financial assistance, care coordination, and long-term adherence, with a particular focus on creating strategies to stay ahead of competitors, address market trends, and evaluate industry innovations for inclusion in our portfolio.

You will lead a team of product analysts and collaborate cross-functionally with operations, engineering, sales, marketing, regulatory, and client success teams to ensure our offerings drive improvements in measurable value to clients and meaningful impact to patients.

Portfolio Strategy & Vision :

  • Define and evolve the multi-year strategy for the Patient Engagement & Support portfolio in alignment with company goals and market needs.
  • Identify opportunities to expand or optimize offerings based on client feedback, market trends, and regulatory shifts.

Team Leadership & Development :

  • Lead and mentor a team of product managers across multiple product lines or service modules.
  • Foster a culture of innovation, accountability, and customer-centricity.

    • Cross Functional Execution :

  • Partner with operations, engineering, and service delivery teams to ensure successful execution of roadmap initiatives.
  • Collaborate with compliance and regulatory teams to ensure offerings meet HIPAA, 21 CFR Part 11, and other relevant standards.

    • Client & Market Engagement :

  • Serve as a strategic partner to commercial and client success teams in key client engagements, proposals, and program design.
  • Engage with clients, patients, and industry stakeholders to gather insights and validate product direction.

    • Performance Management :

  • Own portfolio-level KPIs such as adoption, retention, patient outcomes, and client satisfaction.
  • Use data to drive continuous improvement and investment decisions.

    • Customer & Market Insight :

  • Partner with commercial teams and clients to understand PSP workflows, pain points, and success metrics.
  • Conduct competitive analysis and market research to inform product positioning and differentiation.

    • Performs other related duties as assigned by management.

    Supervisory Responsibilities :

  • Directly supervises employees within the Product department.
  • Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
  • Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
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    Director Product Management • Chattanooga, TN, US