Customer Services Representative - 2091041

Customer Service Representative

Apex Systems is hiring Customer Service Representatives to work with our client located in the SLC / Provo area. This is a 100% fully remote role. However, candidates need to be local to this area. The role requires excellent people skills to help solve customer issues effectively. Individuals hired for this position will work to achieve personal operational goals in a collaborative team environment. Our client is a thriving business with a personal significance, offering a rare combination that will allow your career to flourish.

Minimum of one year of customer service experience. Minimum of one year of experience in an office setting environment using a telephone and computer. High School Diploma or GED required. Authorization to work in the United States. Availability to work 40 hours per week, including weekends. Excellent people skills and an eagerness to help. Familiarity with computer and Windows PC applications, including the ability to learn new and complex computer platforms. Frequent speaking and listening using a headset. Sitting for long periods, using hands / fingers across keyboard or mouse, handling other objects. Working in a service center environment with moderate noise levels due to representatives talking, computers, printers, and floor activity.

In addition to working with a highly successful company, this opportunity offers training and career growth! EEO Employer Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

Apex Benefits Overview

Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses / books / seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach.