Manager, Mobile Solution Engineering

JOB SUMMARY :

The Manager, Mobile Solution Engineering & Operations is a key engineering and leadership role responsible for front-end applications leveraging mobile technologies at Universal Destinations & Experiences. This individual leads a team of talented technologists to design, develop, deploy, and support critical front-end applications globally, including mobile applications supporting Universals parks in Orlando, Hollywood, and Japan, as well as other future front-end experiences. This role is focused on delivery and support of quality, high-end, best-in-class experiences for our guests and business partners.

This role along with their team, will be responsible for front-end software engineering solutions using Flutter and other new consumer facing technologies; and will be a thought leader for modular design, software reusability, empowerment of our business partners, and release integrity. Partners with other Digital Technology groups, Corporate Technology, Infrastructure, Security, Product, Innovation, PMO; business divisions; functional support partners like Finance, Sourcing, and HR. This position is focused on innovation, design and development of new digital experiences based on existing physical theme park experiences and launching new businesses in both physical and virtual spaces.

MAJOR RESPONSIBILITIES :

Technology Strategy & Delivery

• Manage day-to-day activities in support of global mobile team and front-end engineering strategy, design, development for UDX Digital and Technology.
• Oversee the implementation of simple, scalable, flexible, secure, and cost-effective technology design & engineering.
• Leads technical development team for digital and guest / customer interfacing applications including but not limited to the Universal flagship mobile apps in Orlando, Hollywood, and Japan.
• Proactively manage a mixture of internal resources and external partners to achieve both best in class technology solutions while achieving speed to market.
• Acts as key subject matter expert in the rapidly evolving digital technology arena including all forms of mobile engineering, and client / server architecture.
• Oversees the day-to-day incorporation of high-quality automation of processes, develops, quality engineering, and release management, cloud into every-day work.

Cross-Team Collaboration, Team Culture, Staff Development

Platform Stability & Operational / Delivery Excellence

Administrative

EDUCATION :

Bachelors degree is required and preferably in a technical field.

EXPERIENCE :

ADDITIONAL INFORMATION :

Your talent, skills and experience will be rewarded with a competitive compensation package.

Universal is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Universal Orlando via-email, the Internet or in any form and / or method without a valid written Statement of Work in place for this position from Universal Orlando HR / Recruitment will be deemed the sole property of Universal Orlando. No fee will be paid in the event the candidate is hired by Universal Orlando as a result of the referral or through other means.

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Universal Orlando is an equal opportunity employer. Universal elements and all related indicia TM & 2025 Universal Studios. All rights reserved. EOE

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