Donor Care AssociateThe Salvation Army Golden State Division • San Francisco, CA, US
Donor Care Associate
The Salvation Army Golden State Division • San Francisco, CA, US
30+ days ago
Job type
- Full-time
Job descriptionHigh School diploma or equivalent (required) Experience as an Administrative Assistant (2 years preferred) Experience with Non-profit sectors (preferred) Experience with Microsoft programs Experience in data entry High level of integrity and confidentiality Detail oriented Great communication skills Ability to multi-task Modern Office Equipment and Relevant Software Ability to lift up to 25 lbs. (usually file boxes)
Job Description
Job Description
DUTIES AND RESPONSIBILITIES :
- Update donor records with information coming from various sources
- Assists with donor stewardship and personalized engagement
- Verify caseload donors’ birthdays, coordinating personalized communication and ensuring timely outreach
- Update Calendars, ensuring transparent communication with stakeholders and team members regarding any updates
- Manage donor care issues using various vendor platforms, including but not limited to Blackbaud CRM, Classy, R360, and Paypoint
- Processes items from the Exception Queues (donor correspondence)
- Assists with the writing and preparing thank you notes, holiday cards, and other correspondence Provides additional support to the Development team during the Holiday Season or emergency fundraising campaigns
- Assist with donor events
- Other related duties as required
EDUCATION AND EXPERIENCE :
SKILLS AND ABILITIES :
EQUIPMENT USED :
PHYSICAL REQUIREMENTS :
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Donor Care Associate • San Francisco, CA, US