People and Culture Operations Manager
Role / Title : People and Culture Operations Manager
Location : remote (ideally LA or NY due to travel requirements throughout the year)
Salary : Upto $100k
Clutch Creative is a rapidly growing staffing agency. We support our clients by identifying unreachable talent that helps their businesses grow.
Our candidates work with us because they know we have the best opportunities available to them and will help them navigate their next career move.
We care, we're honest, and we hustle that's what makes us Clutch.
Clutch is looking for a senior copywriter with Pharma agency experience for a position with a client of ours.
JOB SUMMARY
As the Operations Manager, People and Culture, you will be responsible for overseeing the overall employee experience and fostering a positive work culture.
You will work closely with the Founders and Leadership Team to ensure our team members are well-supported, engaged, and motivated.
KEY RESPONSIBILITIES
- Source and roll out benefits, perks, and operational platforms.
- Be an advocate for teammates, demonstrating discretion and great judgment, and work to create a positive and inclusive culture across the organization.
- Manage the annual calendar and contribute to the annual meetings.
- Oversee the performance reviews and ongoing engagement of our team members, ensuring that they feel supported and motivated.
- Conduct payroll and ensure that all team members are paid accurately and on time.
- Manage recruitment, interviewing, and onboarding, ensuring that we attract and retain the best in class talent.
- Work with the HR team to create and implement policies and procedures that support our team members.
- Work with teammates to plan all internal events; working with internal squad leads and other department heads to plan, execute and deliver cultural agency events.
- Manage and maintain accurate HR records and ensure compliance with all relevant laws and regulations.
- Manage internal vendor relationships, procurement, and contract negotiations.
- Provide guidance and support to team members who have questions or concerns about their roles or the organization.
- Attend industry events, conferences, and networking functions to build and maintain a strong professional network.
- Participate in ongoing professional development and training opportunities.
QUALIFICATIONS
- 3-5 years of experience in HR or related field.
- Excellent communication and interpersonal skills.
- Strong writing, organizational and project management skills.
- Demonstrated ability to work independently and collaboratively.
- Ability to prioritize and manage multiple tasks in a fast-paced environment.
- Strong problem-solving and decision-making skills.
- Experience with HRIS systems and payroll processing.
- Strong knowledge of employment laws and regulations.
- Bachelor's degree in Human Resources or related field.
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